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Detroit Small Businesses Navigate the Pressure To Stay Visible on Social Media
As small business social media presences shape how customers discover them, entrepreneurs are working to build an online presence.
Microsoft fixes outage affecting MFA setup, MySignIn service
Microsoft is working to address an ongoing incident preventing customers from setting up multi-factor authentication (MFA) or accessing the My Sign-Ins platform.
Microsoft confirms outage affecting MFA, My Sign-Ins platform
Microsoft is working to address an ongoing incident preventing customers from setting up multi-factor authentication (MFA) or accessing the My Sign-Ins platform.
How UAE became Zimbabwe’s top customer, buying half of everything it exports
The UAE has surpassed South Africa as Zimbabwe’s top export market, accounting for half of the countrys export earnings as bilateral trade is projected to exceed $6 billion in 2026
BUSINESS PERSPECTIVES: BerkShares Business of the Month is Ward's Nursery
Sam and Eva Ward believe strongly in community engagement through educational programs, cultivating a strong resources page on their website, and being on site every day to interact with their customers.
Detroit small businesses navigate the pressure to stay visible on social media
As social media increasingly shapes how customers discover businesses, Detroit entrepreneurs are working to bridge the gap between running their companies and building an online presence.
Festa Italiana at Zona Rosa draws thousands and helps Kansas City small businesses
From frozen yogurt and caramel apples to boutique shopping and live entertainment, Festa Italiana brought big crowds to Zona Rosa this weekend. Vendors say the festival is one of the best opportunities of the year to reach new customers.
The Missing Variable In Every AI Business Case: Your Customer
Leaders are running incomplete math on AI automation. Efficiency gains are real—but the erosion of customer trust may cost far more than the savings.
Kimball-Cooke Insurance of Athol marks 90 years in business
Kimball-Cooke Insurance, a locally-owned and community-involved business in Athol since 1936, offers a wide range of insurance products and services to its customers in the North Quabbin region.
Not Verizon, Not AT&T: JD Power Says This Phone Carrier Leads In Customer Satisfaction
JD Power conducted a Telecom Digital Experience Study and found that T-Mobile is the phone carrier that ranks highest in customer satisfaction.
Delivery drivers say customers are asking if they received their tips
DoorDash and Walmart Spark drivers say some recent settlements have sparked conversations with customers about tips.
Apple TV 4K on track to break a record no one wants to see happen
It makes sense that Apple TV 4K customers are vocal about the lack of new hardware. The current set-top box,...
New coin business opens in W’bago
Winnebago Coins celebrated its grand opening with a ribbon-cutting ceremony on Wednesday, May 28, and owner Ryan Hatlen has already had a few eager customers come through his doors. “The neat thing about being in the coin business is that almost everybody knows somebody who collects,” Hatlen notes. “Either they have a family member who […]
C Spire Launches The One Plan, Wireless and Fiber Program
C Spire recently announced the launch of The One Plan, the company’s fully converged wireless and fiber offering designed to simplify how customers connect at home and on the go. Available to both existing and new customers starting at $99 per month, The One Plan delivers one seamless experience through one plan, one bill and […]
OpenAI’s Revenue Chief Barnstorms for Business Customers
Before former Slack CEO Denise Dresser joined OpenAI in December as its chief revenue officer, the company’s efforts to sell its products to business customers were sometimes clunky. Earlier in 2025, for example, the company had struck an agreement with Databricks, which would sell OpenAI ...
Visa's local partners fill cardless gaps in business payments
The global card network is working with cross-border fintechs like PingPong to help business customers use Visa to pay suppliers who don't accept credit cards.
Plaza Asteca restaurant open for business at Westmoreland Mall site
The scent of Mexican food on Friday wafted outside of Plaza Azteca’s newest restaurant in Hempfield. The restaurant opened its doors to customers at the location outside of Westmoreland Mall with menus featuring brunch, lunch and dinner options. One woman who came in for lunch Friday told smiling staffers: “I’m
Still ringing a bell: F5 marks its 30th year in business
Seattle-based F5 marked 30 years in business Friday by ringing the Nasdaq opening bell. The application-delivery and security company has grown to $3.1 billion in annual revenue and outlived nearly all the marquee customers and the three investment banks listed in its 1999 IPO prospectus.
First Look at iPhone 18 Pro Color Options Revealed by Dummy Models
Leaker Sonny Dickson today shared images of iPhone 18 Pro dummy models in the device's four rumored colors, offering the first real-world look at what to expect from the lineup visually. Corroborating previous rumors, the dummies show the iPhone 18 Pro Max in Light Blue, Black, Silver, and Dark Cherry. Dickson said "Cherry will probably be the next hit, orange did very well". Cosmic Orange was the signature color of the iPhone 17 Pro and proved popular with customers.
Cisco exec says adopting AI is like 'surgery without the drugs'
Liz Centoni, Cisco's chief customer experience officer, is working to reinvent her 20,000-employee division for the AI era. "It's painful," she says.
Kent business owners say water disruption is hurting their trade
South East Water says 22,000 customers across the county have been impacted.
Verra Mobility’s Toll Business Is In Focus. Why Analysts Are Downgrading the Stock.
Analysts said the loss of a contract with Avis Budget threatens the smart mobility tech company’s ties to other rental car customers.
Costco plans to convert its midtown KC store into business center. What will change?
New city records shed more light on what the proposed plans would mean, including what services would remain, or not, for customers.
Teladoc adds virtual care services to Walmart digital health platform
Customers using Walmart’s Better Care Services will be able to access Teladoc’s virtual care products, including urgent care, dermatology and nutrition support.
SBTi validation of FLSmidth’s updated science-based targets
PRESS RELEASEFLSmidth & Co. A/S28 May 2026Copenhagen, Denmark FLSmidth is pleased to share that the Science Based Targets initiative (SBTi) recently validated its updated climate targets. This validation gives us a clear, science-based roadmap aligned with the 1.5 ºC pathway and strengthen our focus on delivering measurable emissions reductions across our operations and value chain. Together with our customer and suppliers, these updated targets underline that decarbonisation is a shared journey
Meta Launches New Enterprise Push to Boost Business Adoption of Its AI Tools
Meta Platformsplans to place engineers and product managers inside large corporate customers as part of a new unit at the social-media giant to push businesses to use its AI tools and services. In an internal memo, senior executive Naomi Gleit said the new organization, called Enterprise ...
Opinion | When local businesses matter most
At a locally owned business, decisions are made right here, by people who know the customers by name and understand that a business is not just a line on a spreadsheet. It’s part of a community.
Three Mile Bay business owners prepare for summer bridge closure
Business owners in Three Mile Bay are bracing for a bridge closure next week that will force customers to take a detour to reach their establishments.
I Had a Successful Business With Customers That Liked Me. A New Law Changed Everything.
Where do I go from here?
'Concept cafes' blur line between ordinary establishments, adult entertainment
So-called concept cafes — themed cafes where employees serve customers while wearing revealing outfits — are gaining popularity across Korea, raising concerns that a new form of quasi-sexual entertainment is expanding without proper regulation.
Beef kofta sold at Kebab Shop restaurants tied to E. coli outbreak
Beef kofta products sold at Kebab Shop restaurants in three states may have been contaminated with E. coli. Here's what customers should know.
This Global Survey Reveals a Brutal Truth About AI in Customer Service. Here's What Every Leader Needs to Hear.
New data reveals how customers really feel about AI in service, and why human connection still plays a critical role in trust, loyalty and growth.
PayPal’s online checkout empire is under siege as rivals squeeze its core business
PayPal helped invent online checkout. The iconic online payments company is facing its biggest challenge in nearly three decades of existence. Its core business of customers using the app to check out when shopping online is barely growing and new management has bluntly warned investors that “significant changes” will be needed to fix the company’s problems.
PayPal’s Online Checkout Empire Is Under Siege as Rivals Squeeze Its Core Business
NEW YORK (AP) — PayPal helped invent online checkout. Nearly three decades later, it’s struggling to defend its turf. The iconic online payments company is facing its biggest challenge in nearly three decades of existence. Its core business of customers using the app to check out when shopping ...
AJ’s Gentlemen’s Barbershop celebrates 7 years in business
AJ’s Gentlemen’s Barbershop in Harrisonburg celebrated its seventh anniversary on Monday by giving back to its customers.
Rain doesn’t dampen Memorial Day business in Mystic
Rain on Memorial Day weekend didn’t stop customers from visiting Mystic businesses, with store owners reporting a strong unofficial start to summer.
Territory Days gives small business owners a chance to grow dreams into careers
Small business owners at Territory Days say the annual festival is about more than sales. Vendors from across Colorado Springs say the event gives them a chance to grow their businesses, connect with customers and pursue long-term dreams of owning storefronts while showcasing years of hard work to thousands of visitors.
Illinois lawmakers consider grants or loans for Chicago businesses devastated by Operation Midway Blitz
SPRINGFIELD — When federal immigration officers flooded Chicago neighborhoods last fall, walk-ins at Erick Camargo’s hair salon in Chicago plunged from about 40 customers per day to as few as five. At...
Customers slowly handing more power to AT&T, T-Mobile, and Verizon
The broadband duopoly has been broken.
Protecting Purchased Goodwill: Sale-of-Business Restrictive Covenants Under National Scrutiny
Restrictive covenants entered in connection with the sale of a business occupy a different place than ordinary employment noncompetes. In a sale transaction, the buyer is not simply trying to limit a former employee’s next job. The buyer is paying for goodwill, customer relationships, confidential information, and the seller’s promise not to immediately undermine the value of what was sold.
Alexandria Launches Duke Street Land Use Plan Business Passport Program
The customer who visits the most unique businesses will be eligible for a $100 gift certificate to a participating business of their choice.
An iconic CT business draws customers from across the state. It’s called tastier than ‘the ballpark’
‘It feels amazing to run a business that has been a tradition for many families to eat at,” said the owner, who was also once a customer.
Customers say packages bound for Mexico are missing after shipping company closed in La Puente
Some customers say they paid hundreds to send packages to Mexico, but their mail never arrived, and the La Puente shipping business they used went on to close permanently.
‘Deserted parking lot’: Business owner criticizes Beachwalk developer over lack of progress; developer responds
A St. Johns County restaurant owner is voicing frustration over what he calls stalled progress at Beachwalk, the high-profile development known for its artificial lagoon, saying unfinished construction and empty lots have left his business struggling for customers.
AANHPI Local Business Spotlight
To celebrate AANHPI month, Utah Royals FC players surprised some of their favorite Asian owned businesses with free ticket vouchers to Utah Royals games that customers can claim when they visit. The Japanese quartet of Mina Tanaka, Aria Nagai, Narumi and Miyabi visited Koyote (551 W 400 N, SLC, UT),
Microsoft lets users exile floating Copilot button after interface rage
Listening to your customers? Who are you, and what have you done with Microsoft?
South Milwaukee's Cheata Bikes to introduce new electric models
Cheata Bikes, known for gas-powered bicycles, will offer electric bikes to attract new customers and expand its unique offerings.
T-Mobile Unveils New Razr Lineup With Big Discounts and a New Fold Model
T-Mobile is adding Motorola’s newest Razr lineup, including the motorola razr, motorola razr+, and the new motorola razr fold. The carrier says the razr and razr fold will be available starting May 28, while the razr+ is coming later. The bigger hook here is the pricing: T-Mobile is putting its strongest attention on launch deals, especially for customers who switch, add a line, or trade in an older device. As
Customers in shock after Providence Health Plan announces it will be canceling most coverage: 'Completely out of the blue'
San Jose restaurant owner says VTA project killed his business
The owner of La Grullensa Restaurant said construction for the VTA light rail extension from Eastridge to BART drove his customers away.
IoT gadget maker AcuRite shares reasoning for killing customers’ favorite app
The move to AcuRite NOW has not been as smooth as some customers expected ..."
What Customer Workarounds Can Reveal About Your Business Model
Customer workarounds (such as customers sharing accounts, or teams stitching together third-party tools) are not merely signs of product friction but early evidence that a company’s business model no longer matches how customers want to access, use, and pay for value. If firms fail to respond to customer workarounds, they leave themselves open to new competitors or to customers simply leaving. Companies should detect workaround patterns early, map them to distinct customer needs, build a portfolio of complementary business models, and monitor these signals continuously to capture demand before competitors do.
Pokemon Japan to Implement Government ID Verification for Pokemon...
To combat scalping, Pokemon Japan has announced that starting around August 2026, customers will need to verify their identity using the government-issued
Samsung Overtakes Apple for Top Smartphone Customer Satisfaction
Samsung has edged past Apple for the top spot in customer satisfaction for cell phones, according to the American Customer Satisfaction Index's 2026 Telecommunications, Cell Phone, and Smartwatch Study, published this week. Samsung scores 81 in the ACSI's cell phone rankings while Apple posts 80, breaking last year's tie between the two companies for satisfaction leadership.
OpenAI launches Guaranteed Capacity program for businesses
The new program lets customers lock in compute access for up to three years, with discounts tied to the length of commitment
Google expands AI push at I/O with enterprise-focused Gemini upgrades and smarter search tools
Alphabet Inc. ’s Google (NASDAQ:GOOG) on Tuesday introduced a range of new artificial intelligence tools at its annual I/O developer conference, including AI agents integrated directly into Search and a faster, lower-cost Gemini model aimed at enterprise customers.
Farmers, business owners, customers feel the impact of beef prices surging
The cost of beef is surging across the U.S.That surge in price is impacting the entire supply chain from farmers, business owners, to customers.Americans are ea
Microsoft confirms patching issues in restricted Windows networks
Microsoft says customers in restricted network environments may encounter Windows Update failures after installing the January 2026 optional non-security preview updates.
Addictive AI Could Become The Next Big Business Risk
AI is making digital products more engaging, but that also creates a growing risk around addiction, mental health and harmful customer behavior.
Schiff proposes legislation to force data centers to bring their own energy
A California senator is introducing legislation to shield utility customers from footing the bill for power grid upgrades required to power the growing number of electricity-guzzling data centers.
Intel CEO says foundry business is gaining momentum as customer interest grows
Intel CEO Lip-Bu Tan said the company’s Foundry turnaround is gaining traction.
Innovating at the Speed of Business: Announcing the Customer Achievement Awards AMER 2026 Finalists
We are honored to celebrate these remarkable achievements and the trust our customers place in Cisco as their technology partner.
Ford lands its first customer for energy business. Buy this pivot by the auto giant?
Shares have proven volatile after the carmaker unveiled its new Ford Energy unit, but investors should still watch the name, several analysts said.
Station Yards eateries hit with drop in business amid LIRR strike
Businesses near one of Long Island's busiest train stations experience a downturn as the LIRR strike disrupts commuter traffic, leading to fewer customers and reduced sales.
Why customers smash the dishes at this Florida business. ‘People needed this’
Christina Brown was stressed out in 2019. Her baby son Shawn died after birth.
After United Canceled Her Flight, An Agent Said “Nothing” Could Be Done — But She Heard The Trash Talk In The Background
United’s “Agent on Demand” is supposed to replace the airport customer service desk when travel goes sideways. But after a canceled flight in Atlanta, one passenger says the remote agent offered “nothing,” sent her to the 800 number, and could be heard talking about her while the call was still live.
NextEra Energy and Dominion Energy to Combine, Creating the World’s Largest Regulated Electric Utility Business and North America’s Premier Energy Infrastructure Platform Benefiting Customers
JUNO BEACH, Fla. & RICHMOND, Va., May 18, 2026--NextEra Energy, Inc. (NYSE: NEE) and Dominion Energy, Inc. (NYSE: D) today announced that they have entered into a definitive agreement to combine in an all-stock transaction.
Kansas small business owners, here’s how to get away from all the paperwork
Professional Employer Organizations let you focus on customers. Tell lawmakers to support them. | Opinion
Five Points businesses say IRONMAN road closures hurt access, customers; city promises better communication
Jacksonville’s first-ever IRONMAN brought nearly 2,000 competitors to a route spanning parts of Duval and St. Johns counties this weekend, drawing crowds downtown, and prompting widespread complaints about traffic, road closures and access issues in neighborhoods like Riverside’s Five Points.
How Investors May Respond To PENN Entertainment (PENN) Cutting Jobs In Its Interactive Division
PENN Entertainment recently announced it will cut more than 75 roles in its Interactive division, as operators across the sports betting industry respond to competitive and technological pressures including AI-enabled platforms and prediction markets drawing customers away from traditional sportsbooks. This restructuring highlights how PENN is reassessing the cost structure and scale of its digital betting operations at a time when its long-term plans rely heavily on improving profitability...
Virginia Beach Neptune Wine Festival gives small businesses a chance to grow their reach
Small businesses at the Virginia Beach Neptune Wine Festival say the event offers visibility, new customers, and growth in a tough economy.
Green Thumb Nursery celebrates a milestone
A longtime Lexington business celebrates a major milestone, marking 50 years in business with a customer appreciation event.
Verizon adds generous offers for customers after price increase
Verizon has launched new offers after a price hike to appeal to budget-conscious customers.
Greeley bar owner looks back on 20 years in business
After 20 years, I can’t emphasize enough how important it is for your customers to become your friends and your friends to be your family. I didn’t know 99% of them before they came in. And now 100% of them are family.”
Bagel shop owner pulls AI posts, apologizes after one-star reviews
Adam Jones tried using AI to edit the social media posts for Myers' Bagels. After customer outcry, he apologized — but isn't anti-AI.
Weather-monitoring firm hangs dark cloud over customers’ heads by forcing new app
Newer AcuRite Now app lacks some features but has a subscription option.
A hotel check-in system left a million passports and driver's licenses open for anyone to see
The tech company that maintains the hotel check-in system set its cloud storage to public, allowing anyone to access customers' data without a password.
Apple Card Promo to Offer Free AirPods Pro 3
Starting as early as next week, customers who sign up for an Apple Card at Apple's retail stores in the U.S. will receive $249 cash back when they purchase AirPods Pro 3, according to Bloomberg's Mark Gurman. The promotion has yet to be officially announced by Apple, so exact terms and conditions are not available at this time. AirPods Pro 3 are priced at $249 in the U.S., so customers who sign up for an Apple Card will effectively get free AirPods Pro through this promotion.
Upcoming Apple Card promo will basically give you free AirPods Pro 3
Apple is planning a huge Apple Card sign-up bonus for new customers as soon as next week. If you sign...
Google's slimmed down Gemini model is quietly winning AI customers
Vercel CEO Guillermo Rauch highlights Google's Gemini Flash model's rise in AI demand, overtaking Anthropic in Vercel's AI Gateway.
Should Your Subscription Business Use Auto-Renew?
Subscription businesses obsess over pricing and churn, but the most consequential strategic choice may be far simpler: whether subscriptions auto-renew or auto-cancel. Drawing on a 1.4 million–person field experiment with a major European newspaper, the authors show that while auto-renewal boosts short-term retention, it suppresses trial sign-ups so sharply that auto-cancel ultimately produces more paying subscribers and higher-quality customers over time. The right approach depends on two factors—whether customers are naturally loyal or variety-seeking, and whether a company is an incumbent defending share or a challenger trying to acquire it—making renewal defaults a competitive strategy decision, not merely an operational setting.
West Ridge business accused of bilking millions from unsuspecting customers in nationwide scam
The Federal Trade Commission and the state of Illinois filed a lawsuit against Premium Home Service and founder Yosef Banath for violating consumer protection laws.
Castle Rock business says its customers are plagued by parking citations
Castle Rock restaurant says parking citations are hurting business
A Castle Rock business says its customers are plagued by parking citations from Parking Revenue Recovery Services.
East Harlem businesses worry Second Avenue subway project is steering away customers
WV-based business reaches millions of new customers overseas with Coupang
J.Q. Dickinson Salt-Works produces salt from ancient underground reservoir J.Q. Dickinson Salt-Works, a 14-employee family business in Malden, West Virginia that produces signature culinary salts, is expanding internationally for the first time by selling its products in Asia through Coupang, a U.S.-based technology company and international retailer. Nancy Bruns, a descendant of the original family […]
Silver Spring small business welcomes tariff relief, but obstacles remain
For small businesses like Princess Awesome in Silver Spring, tariff refunds won't make up for a decline in sales and lost customers.
Winston-Salem lawn care business owner combats rising gas prices
A Winston-Salem lawn care company owner shares how surging gas prices are affecting his business, leading to fewer customers and higher operating costs.
BioHarvest Sciences Appoints New Head of Business Development for its CDMO Division
Business development appointment is aligned with securing long-term customers for development and manufacturing partnershipsVancouver, British Columbia and Rehovot, Israel--(Newsfile Corp. - May 13, 2026) - BioHarvest Sciences Inc. (NASDAQ: BHST) (FSE: 8MV0) ("BioHarvest" or the "Company"), a leader in Botanical Synthesis technology and sustainable plant-based molecule development, today announced the appointment of Nedira Salzman-Frenkel to Vice President of Business Development. Ms....
Amazon exec downplays new Fire Phone rumors: "No clear path that makes sense"
We know what customers need right now.”...
Anthropic courts a new kind of customer: small business owners
Anthropic is looking to broaden its customer base from larger enterprise customers to smaller and mid-sized businesses.
Anthropic now has more business customers than OpenAI, according to Ramp data
For the first time, Anthropic has more verified business customers than OpenAI, according to this month’s AI Index from the fintech firm Ramp.
Amazon's New Prime Business and Amazon Business Credit Cards, Powered by U.S. Bank and Mastercard®, Are Now Available with Enhanced Rewards and Flexible Financing
New cards built for modern businesses—featuring dynamic rewards and industry-leading benefits with no annual fee and no foreign transaction fees Amazon today launched the new Prime Business Card and Amazon Business Card, bringing together the Amazon rewards business customers love with powerful new benefits to help businesses make the most of their spending on Amazon. These cards, issued by U.S. Bank as part of the Mastercard® network, offer rewards wherever customers are shopping, access to fle
Seth Goldman Built a Business Before the Market Existed
When distributors said no and budgets were tight, Goldman relied on direct contact with customers to build momentum from nothing.
Balancing resident, business parking in 12 South
Some business owners said new resident only parking restrictions are hurting customers and employees, while neighbors argue the tourist parking is getting out of hand.
Solopreneurs use AI to enhance marketing and customer outreach
AI enhances marketing for solopreneurs in jewelry and web design by acting as a creative partner and optimizing client follow-ups.
Walmart’s Great Value Brand Makeover Is A Lesson For All Businesses
A smart brand refresh builds trust, attracts new customers, and keeps loyal ones. Learn how to modernize your brand without losing what made it successful.
Kalaam Telecom Unveils "Klik for Businesses" in Saudi Arabia to Digitize Enterprise Customer Experience
Kalaam Telecom, a leading provider of digital and connectivity solutions in the region, has announced the launch of Klik, a B2B self–service digital platform designed to transform how Enterprises in Saudi Arabia interact with Kalaam's products and services.
Why an AI Insurance Unicorn Opened a 24/7 Café to Win Customers
The newly valued unicorn is blending café culture with customer acquisition as it scales.
Is Autodesk (ADSK) Using Small-Business Flex Pricing To Quietly Redefine Its Competitive Moat?
Earlier this month, Autodesk Inc. launched “Autodesk for Small Business,” introducing a Small Business Hub, product refinements across AutoCAD, Revit, Fusion, and Flow Studio, plus more flexible Autodesk Flex token and pricing options in the US and UK. The initiative materially lowers onboarding complexity and upfront commitment for small firms, potentially broadening Autodesk’s customer base while giving these users a clearer feedback channel into future product development. Next, we’ll...