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Your Business Probably Has More Data Than Insight by Nathan Tayloe
Most businesses know more about themselves than they ever have. Leaders have access to financial reports, sales pipelines, customer data, employee metrics, website analytics, and dashboards for almost every part of the organization. CRMs track every stage of the sales process. Marketing platforms report results in real time. AI can analyze and summarize enormous amounts of information in seconds. Yet I've sat in plenty of meetings where all of that information is available, and some of the most important questions are still surprisingly difficult to answer. What's actually working? Why are customers choosing us? Where are we losing opportunities? What should we do differently? Having the data and understanding what it means are two very different things. More Information Doesn't Always Create More Clarity Over the past decade, businesses have invested heavily in visibility, and that's a good thing. We can understand performance with a level of detail that would have been unimaginable not long ago. But there's an unintended consequence. The easier something becomes to measure, the easier it is to assume it must be important. Website traffic goes up, so that looks positive. Leads increase, so marketing appears to be working. Sales activity climbs, so the pipeline looks healthy. Maybe. The numbers tell us what happened. Understanding why it happened, whether it matters, and what we should do next still requires judgment. Not Everything That Matters Fits on a Dashboard Consider a customer who ultimately contacts your company through Google. The data may attribute that lead to search. What it may not show is that the customer heard about you from a colleague six months earlier, saw your company mentioned in an industry publication, followed one of your employees on LinkedIn, and read several reviews before finally searching for your company. Google may have produced the click. It didn't necessarily create the decision. This happens throughout a business. Some of the things that matter most are difficult to reduce to a single metric: Why your best customers stay Why talented employees choose your company Why a prospect trusts one provider over another Why one service is gaining momentum while another isn't Why the market perceives your business the way it does Data can help answer those questions, but it needs context. Better Decisions Start With Better Questions One of the easiest traps for leaders is starting with the information in front of them rather than the decision they're trying to make. Instead of opening a dashboard and asking, "What does the data show?" it can be more useful to start with a different set of questions: What are we trying to understand? What decision are we trying to make? What would we need to know to make that decision confidently? That changes the role of data. Instead of looking at every number available and searching for meaning, you're using information to understand something specific about the business. Information Still Requires Judgment More sophisticated analytics and AI will continue to give leaders access to better information, faster. That's valuable, but I don't think it reduces the importance of experience and judgment. If anything, it increases it. Someone still has to decide which numbers deserve attention, which patterns matter, what context might be missing, and when the data isn't telling the whole story. The goal isn't to know more about your business simply because you can. It's to understand your business well enough to make better decisions. Good data can tell you what happened. Good leadership has to decide what it means. — Learn more about how we help organizations turn business, customer, and marketing insights into smarter strategies at tayloegray.com, or reach out directly at nathan@tayloegray.com.
Wood County development meeting highlights business growth
PARKERSBURG — Reviewing the past year’s economic development efforts and connecting local businesses with future opportunities were the focus of a joint annual meeting Wednesday at Discovery World on Market. The Wood County Development Authority and the Parkersburg-Wood County Area Development Corporation held the meeting in Discovery World’s Ember Theater for the first time. Lindsey […]
California Science Center announces early reservations to see space shuttle Endeavour
The Samuel Oschin Air and Space Center opens to the public on Nov. 13.
Regional efforts are needed to address longstanding behavioral health challenges on the Western Slope, report shows
Over the years, Colorado’s Western Slope has developed a range of services to address the region’s behavioral health challenges. Longstanding challenges with funding uncertainty, provider shortages and gaps in care, however, have limited their ability...
Regional efforts are needed to address longstanding behavioral health challenges on the Western Slope, report shows
Over the years, Colorado’s Western Slope has developed a range of services to address the region’s behavioral health challenges. Longstanding challenges with funding uncertainty, provider shortages and gaps in care, however, have limited their ability...
'Reading Rainbow' host Mychal Threets shares concerning update
Viral librarian and ‘Reading Rainbow’ host Mychal Threets says he is 'trying to stay' amid ongoing mental health battles.
'Reading Rainbow' host Mychal Threets shares concerning update
Viral librarian and ‘Reading Rainbow’ host Mychal Threets says he is 'trying to stay' amid ongoing mental health battles.
SD rules committee advances campaign finance, `Dark Money' reform packages
The two separate proposals, the Ending Perpetual Fundraising Ordinance and Exposing Dark Money and Banning Shadow Campaigns, follow the previously advanced Follow the Money Ordinance, which the Rules Committee advanced in August.
After a rash of burglaries at South Side establishments, Black business owners are wondering: ‘Why us?”
Business owners are coming together and demanding tighter security after a rash of burglaries targeting Black-owned businesses on Chicago’s South Side.
Joni Mitchell celebrates citizenship after 62 years living in the U.S.
'Big Yellow Taxi,' 'Woodstock' and 'Both Sides, Now' singer-songwriter Joni Mitchell is from Canada but has long resided in the U.S. She shared video of her naturalization ceremony on social media.
Basalt to host business roundtables for community
The town of Basalt is inviting local business owners to join Basalt Town Manager Gloria Kaasch-Buerger and Basalt Chamber President and CEO Kris Mattera for an open dialogue about the business climate and local economy.
Ella Langley ponders the dream at L.A.'s Greek Theatre
The 27-year-old country singer brought her smash 'Choosin' Texas' to the Greek on Tuesday night in the first of two sold-out shows.
Universal Music Group cuts several executives during its restructure
Executives at Def Jam, Republic Records and Interscope are leaving Universal Music Group as it completes a plan to save €250 million (about $270 million) a year.
Young voter turnout could be pivotal in this year's midterms
There are signs Gen Z is motivated to show up to the polls in historically high numbers this year. A recent poll found over 80% of people age 18-29 said they ‘probably’ or ‘definitely’ plan to vote.
Amazon (AMZN) Has a $25B Chip Business. Is the Cash Burn Worth It?
Most people think of Amazon (NASDAQ:AMZN) as the place their packages come from. The part of the company drawing the most attention right now sells something far less visible: custom AI chips. In the second quarter of 2026, Amazon Web Services (AWS) said its chips business and its AI business had each passed a $25 […]
Newsom heads to New Hampshire to stump for Democrats
California Gov. Gavin Newsom's trip follows voyages to other early primary voting states that could be critical to his campaign if he officially joins the 2028 presidential contest.
Analysis | Why Democrats will probably win back the House
And what could go wrong for them.
Space Shuttle Endeavour: Reservations open next week to see exhibit
Reservations for the California Science Center’s new Samuel Oschin Air and Space Center, home to Space Shuttle Endeavour, open Oct. 21.
‘I’ve worked hard to get where I’m not’: Kirk Fox on comedy, tennis and his dirtbag-noir novel
Fox returns to Sterlin Harjo’s Hulu series 'The Lowdown' as he takes on more writing and acting projects, saying finishing the novel helped him believe he could complete something.
SEG releases plans for Downtown entertainment district, Salt Palace overhaul
The Smith Entertainment Group released new details and plans for its Downtown district with updates to the Salt Palace and Delta Center.
Some EGF businesses reporting lower operation costs compared to last year
Visits with 12 local businesses give details about workforce needs, increased insurance and material costs and the state's Earned Sick and Safe Time mandate.
In Good Health: Are We Solving Hearing Loss?
For those experiencing hearing loss, being able to discern the speech of other people in noisy environments can be frustrating. And hearing aids often don’t convey sound in every situation.Hearing loss affects 37.5 million adults in this country. And rates of hearing loss increase with age. Some 10 percent of those over the age of 55 have hearing loss that qualifies as a disability. And just over half of all people over the age of 75 have disabling hearing loss.In this edition of “In Good Health,” we talk about the health issues that most affect us and put your questions to the experts. This time, we tackle hearing loss.Here are some resources shared by our experts during this discussion:- HearAdvisor.com – a hearing aid comparison and review site- Hear & Beyond by Shari Eberts and Gael Hannan – a guide to navigating hearing loss- Hearing Number app – a free smartphone app by Johns Hopkins University for measuring how much sound you can hearFind more of our programs online. Listen to 1A sponsor-free by signing up for 1A+ at plus.npr.org/the1a.
Justice Dept. demands California prove citizenship for lists of voters or withhold ballots
The U.S. Department of Justice has given California election officials 48 hours to prove the U.S. citizenship of voters its flagged as potential noncitizens, or withhold their ballots.
Commentary: Karen Bass says L.A.'s political establishment doesn't like Raman. Well, boo hoo
Karen Bass says L.A.'s political establishment doesn't like Raman. Well, boo hoo
Warrant: Employee at SC mental health facility took patient into seclusion room, assaulted them
A vulnerable adult patient at a mental health facility in South Carolina was slammed to the floor by an employee inside a seclusion room, according to an arrest warrant.
Chance encounter brings New York firefighter to Vanderbilt Health for heart transplant
New Yorker BobMeyer needed a heart transplant after a procedure to repair an aortic aneurysm at a local hospital was unsuccessful. Vanderbilt Health came through.
I'm a teen who built a 'can cooler' business
Mike Satterlee, 19, is the CEO and founder of CruiseCup, a business that sells 3D-printed and stainless steel can coolers that reload from the top or the bottom. CruiseCup sells its products on its website, TikTok shop and Amazon. It brought in $808,000 in 2025 gross revenue, according to documents reviewed by CNBC Make It. Satterlee runs the business out of a warehouse in Clifton Park, New York.
Watch the trailer for ‘The Greatest,’ the Muhammad Ali series coming to Prime Video November 4
Herpes ‘Remedies’ Sold On Amazon And Walmart Pose Public Health Risk, FDA Warns
WEDNESDAY, Oct. 14, 2026 (HealthDay News) — Creams, sprays and washes that promise relief from genital herpes are easy to order online, but none of them has been approved to treat the infection. The U.S. Food and Drug Administration (FDA) has sent warning letters to Amazon and Walmart over herpes
Amazon’s $550 tablet breaks its oldest hardware rule
The Alexa premium tablet poses one big problem for the company.
Endeavor Health, Rush announce proposed merged healthcare system
The combined health care system in the Chicago area could become one of the largest with 12 hospitals in the city and surrounding suburbs.
Endeavor Health, Rush announce proposed merged healthcare system
The combined health care system in the Chicago area could become one of the largest with 12 hospitals in the city and surrounding suburbs.
Colorado’s largest food drive connects veterans and their families with food and health resources
Southern Colorado veterans receive fresh food, health resources and ongoing support through the annual Heroes Helping Heroes event.
Are Tarrant Latino voters a swing group for 2026 midterm elections?
Latino voters have swayed between Democrats and Republicans.
Russell Brand's U.K. sexual assault trial begins: What to know
Russell Brand faces prosecution for multiple counts each of rape and sexual assault. His trial is underway at Southwark Crown Court in the United Kingdom.
New NASA data shows why scientists struggle to model Western rivers
New satellite observations show that some global river models struggle to account for dams, reservoirs and other human influences, raising questions about their reliability for water planning.
Is healthcare on Florida's ballot? Many voters say it's a top priority
An Orlando woman survived after a brain tumor that grew unchecked for seven years because she couldn't get the insurance necessary to see a doctor. She now supports candidates who favor Medicare for all.
Why being from California is no longer a presidential asset
California was a springboard for the White House ambitions of Nixon and Reagan. Now it's an anchor on the aspirations of Gavin Newsom, Kamala Harris and others.
These common infections can cause cancer. Here’s what can lower your risk.
Recent research indicates that infectious diseases cause around 12 percent of new cancer cases.
John Healey ‘targets tax crackdown on online marketplaces’ in first budget
Firms such as Amazon and eBay would be responsible for collecting tax owed by retailers selling on their platforms
How Should Local Health Officers Respond to Measles Outbreaks?
A public health expert spoke with Governing about why cases are proliferating and how government officials should be working to address it.
To get the most from science, train lab leaders
Business skills can’t just be learned on the job, say Sahar Bakr and Peter Aldiss
Alnylam bulls and bears fight it out after business-shaking guidance cut
While Alnylam’s recent reduced revenue guidance spooked investors, analysts remain broadly bullish on the biotech’s commercial prospects.
Bass vs. Raman: Here's who won the L.A. mayoral debate
Times columnists weigh in on the final mayoral debate before the Nov. 3 election.
Bob Mackie's surprising cause of death is revealed
A death certificate reveals fashion icon Bob Mackie’s true cause of death, clarifying initial reports that the designer died of pneumonia.
Amy Robach and T.J. Holmes are married 4 years after ABC scandal
Nearly four years after leaked photos of co-anchors Amy Robach and T.J. Holmes upended their careers and lives, the couple have said "I do."
When it comes to France's public finances, the problem is politics
Rising yields signal trouble, but consensus for radical fiscal change remains elusive
Belton approves finance incentives for Uptown Entertainment District, home to B&B Theatre
A major entertainment district in the heart of Belton will move forward after the city council approved two financing tools, including $250 million in Chapter 100 bonds, in a 7-2 vote Tuesday night.
Live chat: Our columnists analyze L.A.'s mayoral debate
Times columnists comment in real time on the Los Angeles mayoral debate between Karen Bass and Nithya Raman.
Fifth Grade Girls Conduct Science Experiments During STEM Day
1 (Photo by Shelley Hanson) Fifth graders Victoria Stumm and Saydie Cain watch as their homemade lava lamps begin to bubble during the CTE Girls STEM Day at John Marshall High School on Tuesday. The girls attend Sand Hill Elementary School. 2 (Photo by Shelley Hanson) Central Elementary School fifth graders Nova Howard, at left, […]
Wood BOE sets new school boundaries, discusses behavioral health
PARKERSBURG — The Wood County Board of Education approved new elementary school attendance boundaries Tuesday evening but tabled a proposed $217,693.69 purchase of school signs to seek additional information and pricing. Additionally, they heard a presentation on student behavioral support. The approved boundaries will take effect for the 2027-28 school year at the new Vienna […]
One week into early voting, Ohio Democrats are outperforming Republicans
Early Ohio numbers show that Democrats are coming out to vote even more than they did in 2024 and 2022, outperforming Republicans.
Barack Obama to campaign with Ohio Democrats as he expands his outreach ahead of Election Day
Former President Barack Obama is heading to Ohio and Michigan to campaign for Democratic candidates in key Senate and governor's races.
Ryan Coogler's 'reimagining' of 'The X-Files' is picked up by Hulu
Hulu announced that it picked up Ryan Coogler's "The X-Files" project, which stars Danielle Deadwyler and Himesh Patel, to series.
A New Business-Class Sleeper Train Is Launching in Europe, with Fares Starting at $73 Each Way
Berlin-based startup Nox Mobility is set to start service in Germany in March 2027, with plans for rapid expansion over the next decade.
The World Cup was bad for some businesses in Los Angeles
A hotel-association study finds the tournament delivered the weakest boost of any recent mega-event, with workers’ hours cut and short-term rentals pulling ahead.
Analysis | The stunning raid on Rep. Ilhan Omar’s home
It has the makings of political intimidation, say some legal experts.
Cash, alcohol, tobacco stolen in 9 businesses burglarized across Howard County
As many as nine businesses were burglarized Sunday night into Monday morning in Howard County, police said.
Griffin Museum Of Science And Industry Breaks Ground On Historic South Portico Opening
The $22 million project will open the museum's south entrance for the first time in more than a century with accessibility improvements, a café and a terrace overlooking Jackson Park.
Bipartisan group of senators call on Trump to rescind Russian diesel deal
Six Democratic and six Republican senators wrote a letter calling on President Trump to withdraw from his recent deal with Russian President Vladimir Putin.
What role should the Supreme Court play in American politics?
A wide-ranging new book by Nikolas Bowie and Daphna Renan examines how America’s highest court often gets in the way of democratic politics.
Skydance raises Discovery+ prices, a week after Skydance merger
Discovery+ is getting more expensive just a week after Paramount and Warner Bros. Discovery became Skydance. Here’s what subscribers will pay, and when.
Triune Entertainment Presents a Playful Production of "Finding Neverland"
Triune Entertainment Presents a Playful Production of "Finding Neverland"
NASA Funding Delays Raise Alarms for Researchers
Approved grants face extra reviews and delays, and observers fear a behind-the-scenes installation of proposed political reviews.
Penn State Altoona hosts Smeal College of Business visit Oct. 20
Representatives from Penn State’s Smeal College of Business will visit Penn State Altoona on Tuesday, Oct. 20, from noon to 3 p.m. in the Pond View Lounge of the Slep Student Center.
Cancer’s Andreana Holowatyj honored by Chamber of Commerce
Holowatyj leads a renowned biomedical research program committed to tackling the rising tide of early-onset cancers among adults under age 50.
Selma Blair pleads not guilty to assault after plane incident
Selma Blair was charged Monday evening with two counts of second-degree assault. Prosecutors in Queens accused the actor of kicking both a police officer and nurse.
How Much Of Qualcomm Stock Rides On One Business?
Phone chip revenue is the central metric to watch at Qualcomm (QCOM). Handset chips generated $5.1 billion in fiscal Q3 2026, accounting for more than half of the company's $9.9 billion in revenue. Total revenue fell 4.0% from a year earlier, and a segment that makes up more than half of sales deserves close attention.
Kimberly Guilfoyle asked to resign by White House, new press secretary says
Guilfoyle, the ambassador to Greece, has faced allegations she asked a political donor for $100,000 to pay her personal American Express bill.
Retiring DMI CEO Barb O'Brien: How Dairy Checkoff Shifted from ‘Got Milk?’ to a $13B Demand Engine
The Dairy Management Inc. executive reflects on 25-year journey from advertising campaigns to science-driven partnerships that put dairy demand ahead of supply.
Uber executive overseeing robotaxi push to leave amid leadership departures
An Uber Technologies Inc. executive overseeing the company’s global autonomous efforts across ride-hailing and delivery will depart next month, the latest in a string of leadership departures in the division this year.
Rosé, part of the K-pop group Blackpink, will perform at LACMA
Rosé, a member of the K-pop girl group Blackpink, is also a successful solo female artist. She'll perform at LACMA's Art+Film Gala this year.
What does the combined Skydance, now in business, mean for Hollywood?
It's been just about a week since the Paramount-Warner Bros. Discovery deal closed. In the months ahead, Hollywood will determine its future.
What does the combined Skydance, now in business, mean for Hollywood?
It's been just about a week since the Paramount-Warner Bros. Discovery deal closed. In the months ahead, Hollywood will determine its future.
Apple enters new product category with HomeView device
If the HomeView takes off, Apple will have tightened its grip on its ecosystem, making it harder to move to a rival like Google or Amazon.
Paramount takes over Netflix’s Bay Theater in Pacific Palisades, plans reopening
Paramount Pictures is taking over the Bay Theater at Caruso’s Palisades Village, closed since the January 2025 fire, and plans to reopen it as a dine-in cinema.
Amazon, data centers and the race for Oregon governor
Can a massive influx of money to political candidates and rural communities change public perception of Amazon’s data centers in Oregon?
Milwaukee business owners see financial benefits as Brewers continue in playoffs
Milwaukee Brewers playoff games generate $5.1 million per home game in economic impact, boosting local hotels, bars and businesses. Jada with Drip Chocolate MKE says sales increased by 40%.
Sanford Health awarded $2.3 million grant from National Institutes of Health
Grant will support research on cell type plasticity in kidney function and disease
Orbis International Named Winner of 2026 AWS Children's Health Innovation Award
/PRNewswire/ -- Global eye care nonprofit Orbis announces it has been selected as a winner of the 2026 Amazon Web Services (AWS) Imagine Grant: Children's...
Analysts eye RevMed’s pancreatic cancer launch, Merck’s data blitz for Q3 earnings
Bellwether Johnson & Johnson will kick off the third quarter earnings reporting period on Tuesday, with analysts searching for news on business development, launch execution and more.
'It was one of my darker secrets': Chuck Lorre looks back on Scientology, ‘Roseanne,’ Charlie Sheen
Former musician, Scientologist and Charlie Sheen punching bag Chuck Lorre created some of the biggest sitcoms in television history. Now he's written a dishy, thoughtful how-I-did-it memoir.
Artist Lita Albuquerque opens a show at Palm Springs Art Museum
At 80, artist Lita Albuquerque is the subject of a significant museum survey in Palm Springs amid a convergence of projects affirming her influence.
Michael Che's sense of humor is definitely darker than Weekend Update
'Saturday Night Live' writer and performer Michael Che returns to Netflix with his first special in five years, testing jokes about race, language and politics, and opening with material about Charlie Kirk’s murder.
'Wives' review: A play that's more manifesto than comedy
East West Players presents, in a co-production with Hypokrit Live Arts, the Southern California premiere of Jacklyn Backhaus' "Wives," directed by Arpita Mukherjee.
Educators Should Embrace the 'Science of Math.' Here's Why (Opinion)
A neuroscientist explains why research is so critical to students’ understanding of numbers.
Community Spotlight: Stepping Stones Behavioral Health Recovery Luncheon
Stepping Stones Behavioral Health Services is hosting its recovery luncheon fundraiser on Thursday, Oct. 29.
8.6 million records exposed in japanese entertainment supply-chain incident
A malware incident at Nippon Columbia, a Japanese supply-chain contractor, has exposed more than 8.6 million customer and employee records.
Ken Paxton took campaign funds from donors with interests before his office
The Texas attorney general and GOP Senate nominee received contributions from parties in cases he was involved in, some predating his current competitive race.
Polls are a snapshot, and other helpful things to remember during the midterm elections
With Election Day just a few weeks away — and millions of votes already cast — midterm polls are everywhere. While polling can be a helpful tool to understand the electorate, it's not a crystal ball.
Opinion: Amendment 83 isn’t just about hunting, and will handcuff wildlife science
The poorly drafted amendment would place unscientific restrictions on Colorado’s wildlife management, tying the hands of experts.
Sean McVay: Field goal unit "cost us the game tonight"
The Rams fell to 2-3 on Monday night, due in part to a couple of missed field goals from kicker Harrison Mevis — including a blocked field goal in overtime that, if good, would have won the game.
Belton City Council votes Tuesday on $250M tax incentive plan for major uptown entertainment district
About 40 acres of farmland in Belton could be transformed into a major multi-use district that includes dining, retail, and residential, but the project hinges on Tuesday city council vote.
Doctors warn about the risks energy drinks pose to kids. What families need to know
Doctors nationwide have warned for years that energy drinks contain high levels of caffeine that can seriously harm children
Parkersburg Woman’s Club raises $263 for Breast Health Initiative
The Parkersburg Woman’s Club raised $263 for the West Virginia Breast Health Initiative in a fundraiser where members voted on pumpkins decorated by members. The rule was pink had to be somewhere on the pumpkin. Members voted for their favorites with cash donations, raising the $263 for the Breast Health Initiative. The initiative promotes breast […]
Barry Manilow walks off stage after two songs, cancels weekend shows
After returning from a hiatus, Barry Manilow abruptly stopped his Las Vegas concert after just two songs and nixed weekend performances because of health issues.
Quickly Sharpen Your Chainsaw Blade Efficiently With A Portable Amazon Find
Quickly sharpen your chainsaw blade efficiently with the Tarist 6-Piece Chainsaw File Set on Amazon, which comes with files of multiple sizes.
Five Iron Golf: Launches Five Iron Lounge, a new licensing platform
BrewDog named inaugural licensing partner, with first Five Iron Lounge planned for Las Vegas
Warner Bros. could face loss of at least $150 million on 'Digger' after tepid box office
Tom Cruise’s “Digger” fell 60% in its second weekend to $3.2 million, leaving Warner Bros. facing a loss that could top $150 million.
Republicans hope Trump visiting Ohio will energize voters
Republicans are hoping President Donald Trump's repeated visits to Ohio will reinvigorate voters, particularly those they worry aren't motivated to support their candidates.