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Prichard finance committee meeting raise questions about employee health insurance and potential pay increases
Prichard finance committee meets as city budget runs more than two weeks overdue
Eau Claire simplifies business loan programs
The city of Eau Claire is simplifying its business loan programs to make them easier to understand.
UnityPoint Health brings pop-up innovation lab to Sioux City
This provided Unity Point team members the opportunity to take challenges with equipment and brainstorm with engineers to create solutions.
Gov. Spencer Cox & Martin Luther King III Discuss Bridging Political Divides
Utah Gov. Spencer Cox (R), South Carolina former Gov. David Beasley (R), and Martin Luther King III discussed how faith leaders and political leaders can bridge political divides. They each shared a call to action, which included breaking bread with someone of a different background, working to make the world a better place, and preaching hope. The Salt Lake Tabernacle hosted the discussion.
HOMETOWN ENTERTAINMENT: Roanoke-area events this week include outdoor festival, ghost tour and ‘The Wiz’
"The Wiz," Go Fest and other live music events happening in our hometowns over the next several days
Martini Corner businesses react to new Royals ballpark renderings
Shop owners near the new stadium site say the renderings show opportunity
Beacon Health Systems to consolidate, centralize behavioral health services
Beacon Health Systems said they are consolidating behavioral health services in order to better serve patients and offer them a wider range of services.
Lawsuit alleges mental health failures before Montpelier couple allegedly slain by son
The lawsuit says WCMHS workers were notified multiple times that Matthew Gomes was in a mental health crisis.
Illinois Wesleyan mourns loss of assistant business and marketing professor
Details surrounding her death were not immediately available.
'Got to keep working': DNC chair expresses cautious confidence for midterms
DNC chair Ken Martin said people who previously voted for President Donald Trump are now fleeing him
'Got to keep working': DNC chair expresses cautious confidence for midterms
DNC chair Ken Martin said people who previously voted for President Donald Trump are now fleeing him
'Got to keep working': DNC chair expresses cautious confidence for midterms
DNC chair Ken Martin said people who previously voted for President Donald Trump are now fleeing him
Med Center Health mammographer stresses yearly screenings after 40
Mammographer of 23 years breaks down comfort, compression and digital technology.
Americans want it all when it comes to healthcare, leaders say. That’s tough to deliver.
Health care costs increased a whopping 19.7% year-over-year and 61% over the last four years.
Independent candidate for governor accuses Sen. Marsha Blackburn of favoring political self-interest over the people
Independent candidate for governor Lauren Pinkston made claims against frontrunner Sen. Marsha Blackburn, R-Tennessee. Pinkston claims that Blackburn’s office is more worried about political gain that the people.
Wrigley rooftop owner appeals court ruling that bars ticket sales
The Cubs won a permanent injunction against a neighboring rooftop business, but the fight over who can profit from views into Wrigley Field isn’t over.
NASA to Help Unlock Mysteries of Mars’ Moons in Upcoming Mission
NASA is playing an important role in JAXA’s (Japan Aerospace Exploration Agency) MMX (Martian Moons eXploration) mission, to advance our understanding of
Laredo Health Promotores hosts third annual Halloween Health Fair
The Laredo Health Promotores will host its third annual Halloween Health Fair at El Eden Park on Oct. 17 from 4 to 7 p.m.
IP Saves the Day On Streaming
(Welcome to my weekly streaming ratings report, the single best guide to what’s popular in streaming TV and what isn’t. I’m the Entertainment Strategy Guy, a former streaming executive who now analyzes business strategy in the entertainment industry. If you were forwarded this email, please subscribe to get these insights each week.) Before we get started, I wanted to highlight a new idea I saw from Real Good AI, proposing a ratings system for AI use. (H/T to Anthony Kaufman’s article highlighting this.) It would look something like this: In general, I think that this is a solid, middle-ground solution that should appease both the pro-AI camp (who love AI) and the anti-AI camp (who wants to know if what they’re watching didn’t come from humans). Regardless of your feelings on AI/LLMs—I’ll never use it for my writing—transparency is often the best solution to many problems. In general, I think way more media outlets need to be using way more AI disclosures. My quick “Yes and...” to this idea: what about ads? In particular, I hate it when I see or hear ads that are obviously AI-generated, but a person or voice says, “I used this product”. AI doesn’t use products! Just today, I watched a YouTube ad where a “person” said they use some sort of rain wind chime...but that’s not a real person! They didn’t use this product. (Especially since the video of the wind chime itself also appeared to be AI-generated...) I believe most traditional advertising already has standards like this anyway.1 Okay, on to this week’s issue. We’re covering the week of 14-Sep, and then next issue, I’ll be fully caught up with Nielsen’s new release schedule. In the future, I plan to put out Streaming Ratings Reports each Monday after Nielsen’s Thursday releases. Overall, we had some big new shows this week, like Prime Video’s Reacher spinoff_, Neagley_, which is off to a big, big start, and Netflix’s latest in its Monster anthology, which is their largest opening since June and the second-largest since One Piece came out in March. All that, plus Slow Horses returns, the trio of returning shows (Lioness, Reacher and Ted Lasso) continue to dominate the top tens, Paramount+’s latest crime drama, a big whiff for a Netflix original film and a precipitous drop for Netflix film charts, all the flops, bombs and misses, and a whole lot more. Let’s dive right in! (Reminder: The streaming ratings report focuses on the U.S. market and compiles data from Nielsen’s weekly top ten viewership ranks, Luminate’s Top Ten Data, JustWatch and Reelgood interest data, Samba TV household viewership, company datecdotes, Netflix hours viewed data, Google Trends, and IMDb to determine the most popular content. While most data points are current, Nielsen’s data covers the weeks of September 14th to September 20th 2026. You can find a link to my terminology here.) Subscribe Television - IP For the TV Win Can I use the dirty word of entertainment journalism right now? IP. Shhh. Don’t tell anyone I said it. But IP works at the box office, and we’ve seen some evidence it works in TV too. Not as well, and not all the time—no absolutes here!—but often enough. And glancing at the Nielsen top ten…it worked this week! Take Prime Video, who has a monster hit in the crime drama Reacher. Would a spinoff work for that show? Yep! They binge-released Neagley, about a detective from the original Reacher series, and its eight episodes debuted to 29.6 million hours. Here’s how it stacks up to Reacher, one of Prime Video’s biggest shows: That’s great. Nearly as strong as Reacher’s opening! (Both shows started with eight, binge-released episodes, so this comparison is apples-to-apples.) Notably, Prime Video scheduled the debut of Neagley to overlap with Reacher’s most recent season, to help drive tune-in. Obviously, I love smart release strategies like that. And even though I wrote “obviously”, it’s not really that obvious, since streamers don’t often take advantage of natural overlaps like this_._2 Other data backs how well Neagley performed. It opened at second place on Samba TV for two weeks and got 51.7 million hours on Luminate. That’s the eleventh biggest opening on Luminate since May of 2024 and tied with Bridgerton’s third season opening. That’s a huge opening! Its IMDb is solid too, a 7.7 on 24K reviews. Netflix’s latest edition in the “Monster” series—which started with Jeffrey Dahmer and comes from Ryan Murphy—did well too, opening to 24.7 million hours. That’s the biggest opening for Netflix since I Will Find You in June, and second biggest since March. Unlike the Reacher series, this franchise is trending downward, though. The first Monster show—Dahmer - Monster—was giant. More than anything, I think this reflects that Netflix running out of extremely popular—if that’s the right word?—serial killers to feature. Still, the data says this is a very good opening. It made it to third place on Samba TV for two weeks. It also opened to 40.0 million hours on Luminate. That’s not quite as elite as Neagley, but still very, very strong. I’ll be honest: my priors coming into any given week are that IP works to help drive buzz for new shows, but TV shows need to stand on their own even more than movies, so they will succeed or fail based on their quality. But these two spinoffs definitely worked. Quick Notes on TV The top show, film or special this week? Football, again. Specifically, Prime Video’s season opener of Thursday Night Football. The games run long (three hours) but mainly a lot of people watch each game. That adds up to a lot of viewership. Paramount released the second season of MobLand on an unusual day for that service, a Friday! Often, they put their new shows out on a Sunday, as they did last year with a run of shows (Lioness, Tulsa King and Landman). MobLand didn’t make Nielsen in its first week, but on Samba TV it got to eighth and seventh place. Luminate had a smaller opening too, only 5.3 million hours. MobLand missed the Nielsen charts for its first eight weeks, so this season is off to a stronger start. (Bonus note: the first season streams on both Prime Video and The Roku Channel, but I only have it as Paramount+ on those charts.) I’ve mentioned a few times that foreign-language originals do lower numbers than English-language originals on Netflix most of the time. But I don’t usually emphasize what country those originals come from, and observationally, they tend to be from Western or Northern European countries, in general. So credit to Not a Stranger, a Turkish Netflix original, for breaking through on Luminate, getting to 7.9 million hours in its first full week on those charts. As I mentioned last issue, Crew Girl ended up making the Nielsen charts in its second week. That’s still a soft performance compared to many shows, but again this, one looks affordable. And if you’re curious, here’s how it stacks up to some other sports romance shows: We’re just getting started with this issue, but the rest is for paid subscribers of the Entertainment Strategy Guy, so if you’d like to find out… …about a new data source and how it drives streaming viewership… ...what reality show is struggling in its latest season…. ...what Netflix film bombed…. ...How Reacher, Ted Lasso, and Lioness are doing on the charts… ...what obscure sport put up great viewership numbers… …how far streaming films are falling… …all the flops, bombs and misses for the last week… …and more… ...please subscribe! We can only keep doing this great work with your support. If you want an idea of just how much content you’d get in a full issue, check out this older issue. Coming Soon! Next week, we’ve got a double issue, then we’ll be all caught up with Nielsen’s data. Yes! The goal is to have my report out on the Monday after I get Nielsen’s data. So next issue, I’m looking at East of Eden, The Great British Baking Show, a Willy Wonka game show (that people are upset uses AI, but viewers might not care), and a Cosby show spinoff reboot on Netflix, and Brothers on Apple TV (starring Woody Harrelson and Matthew McConaughey). That’s about it for TV, but who’s going to win the streaming week, The Breadwinner or Backrooms on streaming? Answer: Toy Story 5. Plus Netflix has a Unabomber film and a new Tyler Perry film, Teenage Sex and Death at Camp Miasma tries to repeat The Substance’s run on MUBI, and Paramount+ has Jackass: Best and Last. Long term, Netflix is remaking Lonesome Dove. I love this choice, but man, there are a lot of westerns on TV right now. And they’re making Sega TV shows, including a Crazy Taxi TV show and Sonic show with an “edge”.
Lexington Walmart pilots new rural health care program
A Walmart in our area is one of just five rural communities in the country testing a new “Health Ambassador” role aimed at making healthcare easier to navigate.
I started renting out my car at 25. It became a huge business.
Saimah Chaudhry started renting out her Smart car at 25. She eventually built a fleet of over 50 vehicles generating hundreds of thousands annually.
New Withings Users Must Pay $99/Year for Apple Health Syncing
Withings, the maker of smart scales for measuring body weight, has announced that customers who create an account on October 13, 2026 or later must have a Withings+ subscription for automatic syncing of data to third-party apps, including Apple's Health app. In the U.S., Withings+ costs $99.50 per year. If you created your account on or before October 12, 2026, automatic syncing to third-party apps remains free.
A City That Works: Chicago’s housing crisis demands more than campaign promises
Chicago's housing shortage is driving up rents. Mayoral candidates need specific plans to ease zoning restrictions, cut construction costs and build more homes.
Nebraska 2nd Congressional District debate: Political rhetoric
Nebraska 2nd Congressional District debate: Political rhetoric
Suspect in fatal Mason business shooting not competent for trial
He is accused of shooting and killing 29-year-old Vincent "Vinny" Stoetzel.
Casino Del Sol donates $20,000 to El Rio Health to bring medical care to Tucson’s unhoused
Casino Del Sol commits $20,000 to El Rio Health’s Street Medicine program, which brings medical care to shelters, parks, encampments and washes across Tucson.
Lawsuit claims owner of Bronzeville apartment complex blocked investor’s exit
An investor in the massive Lake Meadows complex wants out and alleges financial misconduct by the property's owner, Antheus Capital.
Suburban office condos fetch $2.4 million
An in-state investor bought the majority of an office park in Lorain, giving them control over the site in a growth market, said the selling broker.
Binghamton’s fall Restaurant Week to support local health program
The event spans over the course of 10 days, starting Tuesday, Oct. 20, through Thursday, Oct. 29.
New business association coming to Kettering
Leaders sat down for a panel discussion in front of dozens of businesses, where they talked about what the city is working to improve and the barriers they face.
Justin Ishbia warns Chicago against the ‘cost of doing nothing’ amid Railyards backlash
The White Sox minority owner spoke today for the first time in a public forum since unveiling his plans for an 80-plus acre riverfront campus.
Former Boston TV meteorologist, ‘Today’ co-host says divorce is official
A former Boston television meteorologist says her divorce is now official more than a year after she and her husband announced their separation.
Fall Sports Update: Volleyball Gets Back On Track
Women’s Volleyball (12-4) The women’s volleyball team swept both Northwestern and Washington to improve to 12-4 on the season. Penn State’s win over Washington was the team’s second against a ranked opponent. The Nittany Lions held the Huskies to just .113 hitting percentage, and Kennedy Martin rolled up a team-high 14 kills and four blocks. […]
Coral Academy of Science hosts open houses at all Reno campuses
The open houses takes place Saturday, Oct. 17 at the elementary, middle and high schools.
Google’s $180 Fitbit Edge makes a bet on smartwatch fatigue
Google draws a sharper line between Fitbit and Pixel Watch.
Let's Do Lunch!: Episode 12: Dr. Regan Bailey from ICON Health talks nutrition, makes healthy snack
Tune in to today's episode of Let's Do Lunch!, featuring Dr. Regan Bailey from ICON Health! She discussed food as medicine and whipped up a healthy snack!
Clemson lands second commitment in 2028 recruiting class
The Clemson Tigers have landed a commitment from 2028 tight end Wright Martin. He is their second commit in the 2028 cycle.
New restaurant to take over Luchita’s, Coyoacan spaces at Shaker Square
Francisco Lujano, who was a co-owner of Luchita’s Mexican Restaurant, owns Gordozz Tacos and Bar in Shaker Square.
Woman charged with throwing, pushing toddler at Auburn business
Larri Alexis Webb is charged with willful abuse of a child, according to Auburn police.
HOMETOWN HEALTH: What is pneumonic plague? UVA health expert discusses concerns after Siberia lab death
The death has raised questions about what happened and how, and whether the disease poses a risk to the United States.
I’ve Tested Echo Shows and Nest Hubs. Here’s How Apple’s HomeView Display Stacks Up
Apple’s new HomeView faces steep competition from Amazon and Google’s well-established smart displays. Here’s what I think, based on my past reviews.
Apple CEO John Ternus on Early Foldables: 'Kind of Cheap and Crappy'
In a recent interview with TIME, Apple CEO John Ternus described some early foldable smartphones as feeling "kind of cheap and crappy". Samsung released its first foldable in 2019, but Apple opted to take its time and has now developed the iPhone Duo with a premium design and a barely-noticeable display crease.
Atrium Health to invest $340 million to expand regional behavioral health
Atrium Health is committing $340 million over five years to expand behavioral health services across the Charlotte region.
Op-ed: Healthcare affordability debate misses insurers’ bad behavior
Premiums for small groups and individuals continue to skyrocket.
Opinion: Socialism’s promises sound familiar. So does the track record.
Illinois has already tried to address high costs, limited access, and economic insecurity through government. Before giving it more control in the hope that this time will be different, we should reckon honestly with what that experience has actually produced.
German savings banks chief says growth could curb political polarisation
By Maria Martinez BANGKOK, Oct 15 (Reuters) - Germany's nascent economic recovery could curb the polarization seen in recent state elections, the president of the country's savings banks association
State lawmakers react to IDHS decision to preserve some beds at Choate Mental Health Center
Illinois State Senators Terri Bryant (R-Murpysboro) and Paul Jacobs (R-Pomona) say a new plan for Choate Mental Health and Developmental Center in Anna does not go far enough.
Aspirus Health sees trend of younger women being diagnosed with breast cancer
“We’re seeing more breast cancer cases in younger women than we did in the past, and there isn’t one simple reason why,” Dr. Huang said.
Wisconsin Science Festival returns with free STEAM events
Wisconsin Science Festival returns with free STEAM events
Halle Berry’s son cleared to testify in custody battle with Olivier Martinez
Actress’ ex-husband alleges she abused 13-year-old Maceo.
Microsoft says Windows 11 is now ‘more responsive’ and runs better on 8GB of RAM
A lot of the speed improvements are thanks to smarter ways to manage memory and PC resources.
Top Weekly Entertainment Picks
There’s no shortage of entertainment at the Shore this week, with big-name concerts, live theater, comedy, jazz and Halloween-inspired fun. See Ricky Martin
Nutritionist shares health benefits of pumpkins, pumpkin seeds
Nutritionist Jen Avis joined Good Morning ArkLaMiss to talk about the health benefits of pumpkin and pumpkin seeds.
Nutritionist shares health benefits of pumpkins, pumpkin seeds
Nutritionist Jen Avis joined Good Morning ArkLaMiss to talk about the health benefits of pumpkin and pumpkin seeds.
Nutritionist shares health benefits of pumpkins, pumpkin seeds
Nutritionist Jen Avis joined Good Morning ArkLaMiss to talk about the health benefits of pumpkin and pumpkin seeds.
Nutritionist shares health benefits of pumpkins, pumpkin seeds
Nutritionist Jen Avis joined Good Morning ArkLaMiss to talk about the health benefits of pumpkin and pumpkin seeds.
Docktober invites folks to join citizen scientists in peeking under docks
In the month of October, naturalist Luan Roberts organizes events and encourages everyone to look at the wildlife living under their local docks and report what they see. She's on a mission to get more people involved in the emerging citizen science known as “dock fouling.”
GenomeWeb Best Places to Work Winner (101-250 Employees): Health Advances
Life science consulting company Health Advances has won GenomeWeb's Best Places to Work award in the 101-250 employee category.
GenomeWeb Best Places to Work Winner (26-50 Employees): Genomate Health
Genomate Health, a Cambridge-based computational oncology company, has won GenomeWeb's Best Places to Work award in the 26-50 employee category for the second consecutive year.
Science Says You Don't Have to Be (That) Smart to Get Rich
Research shows three things matter a lot more, and each is something you can better develop.
Amazon launches new Bee 'personal AI' devices that listen to conversations
The $75 Bee Frontier is an upgraded version of Amazon's wearable bracelet, while the $100 Bee Eclipse attaches to a user's smartphone.
Why the LDS Church can wade into abortion politics — and even donate money — without risking its tax-exempt status
Here’s why the LDS and Catholic churches can weigh in on abortion politics without fear of repercussions from the IRS.
Amazon's Bee launches two new personal AI devices, starting at $75
Amazon-owned Bee has launched its first new AI devices since its acquisition, including an updated wearable and a credit-card-sized recorder that attaches to smartphones. The devices can summarize conversations, create to-do lists, and integrate with Alexa and Amazon shopping, with prices starting at $74.99.
Inside Business Matters: A transplant’s perspective on CNY, plus news on a local AI startup (how to sign up)
Every Thursday, the Business Matters newsletter gathers Syracuse.com’s most insightful, noteworthy business journalism for readers.
Carle Health encourages moderation during holiday season
With the holiday season approaching, enjoying your favorite treats may be challenging, but practicing moderation and portion control can help manage those cravings.
Vermont seasonal businesses try to make ends meet in a short window
From apple picking to finding the perfect pumpkin, business owners rely on customers to make their year-round work worthwhile.
Man Utd a circus after Martinez comments
Lisandro Martinez's outburst shows Manchester United are in "chaos", says former captain Roy Keane.
Mikel Merino Takes Zubimendi Injury Blame and Reveals Details
Mikel Merino has revealed his challenge was behind the ankle problem that ruled Martin Zubimendi out of Arsenal’s win over Lille, but insists his teammate will be back soon.
Wisconsin Science Festival returns with free STEAM events
The 16th Wisconsin Science Festival returns with more than 800 events planned throughout the state through Oct. 25 at venues such as museums, libraries and schools.
Woodbridge neighborhood gets another 60 units of affordable housing
Canfield Parks Apartments is a project from the nonprofit Woodbridge Neighborhood Development and Cinnaire Solutions.
MORNING BUSINESS REPORT: Record high diesel, Social Security adjustment, more moving money out of savings
Diesel comes down but is still high, the Social Security cost of living adjustment, and more move money out of their savings accounts. Here's the Morning Business Report for Oct. 15.
Why health systems are putting big bucks behind family caregivers
CARE Act laws require hospitals to provide training and information to family members caring for patients at home.
Inside the Browns’ $70M plan to upgrade player facilities in Berea
The renovation will expand the locker room and player lounge, upgrade meeting and dining spaces, and address facilities that have drawn criticism from players.
University of Kentucky to host third annual One Health Symposium on Nov. 3
The University of Kentucky Martin-Gatton College of Agriculture, Food and Environment and the One Health Initiative invite the UK campus community, along with local and state stakeholders, to the 2026 One Health Symposium on Nov.
Business taxes explained: City of Savannah to host resource event
The City of Savannah’s Revenue Department is hosting Business Tax 101 on Thursday, a resource event for current business owners and anyone thinking of becoming one.
Inside a $4M estate with its own golf hole
Plus, where to go pumpkin picking this season.
Philly City Council is reluctant to abolish the sheriff’s office, even after a $20 million scandal
While Council members expressed dismay over the recently located $20 million, none clearly stated they were in favor of eliminating the sheriff’s office.
Battery-free smart glasses monitor your health using blink energy
Your eyes blink roughly 14 to 20 times a minute, and every one of those movements is wasted energy. Engineers at Northwestern University have found a way to put that motion energy to work, powering a pair of battery-free health-sensing glasses.
How did political campaigns get so expensive?
The 2026 midterm elections are fast approaching, and it’s gearing up to be the most expensive election in American history. So how did we get here, where every election feels more expensive than the last? Today on the show, we’re exploring what’s causing the flood of money into our politics. Fact checking by Sierra Juarez.Your Next Listen –Bad economics, smart politics –Over 2,000 episodes in our archive on the NPR AppConnect with The Indicator from Planet Money–The Indicator newsletter — a weekly roundup of news, ideas and staff picks. –Instagram, TikTok and YouTube –Find the Planet Money book –Find the Planet Money game, Sell Me A Sasquatch, and other merch at the NPR Shop!Support public media by subscribing to NPR+ and enjoy perks for over 25 podcasts like this one. This show’s perks include sponsor-free listening. Learn more at plus.npr.org.
Las Vegas Arts District businesses form coalition to help at-risk youth
Following a deadly shooting, downtown Arts District businesses formed a coalition to connect at-risk youth with jobs and mentorship.
North Phoenix sports bar, 2 Mesa restaurants cited for health violations
Did your favorite restaurant make this week's Dirty Dining report?
North Phoenix sports bar, 2 Mesa restaurants cited for health violations
Did your favorite restaurant make this week's Dirty Dining report?
North Phoenix sports bar, 2 Mesa restaurants cited for health violations
Did your favorite restaurant make this week's Dirty Dining report?
North Phoenix sports bar, 2 Mesa restaurants cited for health violations
Did your favorite restaurant make this week's Dirty Dining report?
North Phoenix sports bar, 2 Mesa restaurants cited for health violations
Several Valley restaurants were cited by health inspectors this week for handling food without washing hands and for keeping food at dangerous temperatures.
College Station business owner calls for wider input on Harvey District plan
A College Station business owner says the Harvey District plan needs every one to participate to succeed.
Judge orders Benson student to remain in mental health facility, for now
Wednesday marked the third hearing to decide whether the student should remain at a mental health facility or be transferred to a juvenile detention center. But it saw a dramatic last-second reversal, with the student only minutes away from being taken into custody to a local detention center.
Kauai residents hope reopening of state park will boost business after hurricane
Community partners consider the reopening of Ha'ena State Park a milestone that could add momentum to the island’s long road to recovery.
Health leaders ponder ways to boost confidence in science-backed public health
Trust in the U.S. healthcare system has plummeted in recent years.
Health leaders ponder ways to boost confidence in science-backed public health
Trust in the U.S. healthcare system has plummeted in recent years.
OPINION: Tired of political spam texts and emails? It's only going to get worse.
OPINION: Tired of political spam texts and emails? It’s only going to get worse. Read more at The Nevada Independent.
NC treasurer’s decision could raise costs for state employees using Atrium Health
The change is set to take effect in 2027.
Hospital systems form partnership, plan to expand healthcare access
CaroMont and Duke said the goal is to bring more advanced medical care closer to where people live.
Your Business Probably Has More Data Than Insight by Nathan Tayloe
Most businesses know more about themselves than they ever have. Leaders have access to financial reports, sales pipelines, customer data, employee metrics, website analytics, and dashboards for almost every part of the organization. CRMs track every stage of the sales process. Marketing platforms report results in real time. AI can analyze and summarize enormous amounts of information in seconds. Yet I've sat in plenty of meetings where all of that information is available, and some of the most important questions are still surprisingly difficult to answer. What's actually working? Why are customers choosing us? Where are we losing opportunities? What should we do differently? Having the data and understanding what it means are two very different things. More Information Doesn't Always Create More Clarity Over the past decade, businesses have invested heavily in visibility, and that's a good thing. We can understand performance with a level of detail that would have been unimaginable not long ago. But there's an unintended consequence. The easier something becomes to measure, the easier it is to assume it must be important. Website traffic goes up, so that looks positive. Leads increase, so marketing appears to be working. Sales activity climbs, so the pipeline looks healthy. Maybe. The numbers tell us what happened. Understanding why it happened, whether it matters, and what we should do next still requires judgment. Not Everything That Matters Fits on a Dashboard Consider a customer who ultimately contacts your company through Google. The data may attribute that lead to search. What it may not show is that the customer heard about you from a colleague six months earlier, saw your company mentioned in an industry publication, followed one of your employees on LinkedIn, and read several reviews before finally searching for your company. Google may have produced the click. It didn't necessarily create the decision. This happens throughout a business. Some of the things that matter most are difficult to reduce to a single metric: Why your best customers stay Why talented employees choose your company Why a prospect trusts one provider over another Why one service is gaining momentum while another isn't Why the market perceives your business the way it does Data can help answer those questions, but it needs context. Better Decisions Start With Better Questions One of the easiest traps for leaders is starting with the information in front of them rather than the decision they're trying to make. Instead of opening a dashboard and asking, "What does the data show?" it can be more useful to start with a different set of questions: What are we trying to understand? What decision are we trying to make? What would we need to know to make that decision confidently? That changes the role of data. Instead of looking at every number available and searching for meaning, you're using information to understand something specific about the business. Information Still Requires Judgment More sophisticated analytics and AI will continue to give leaders access to better information, faster. That's valuable, but I don't think it reduces the importance of experience and judgment. If anything, it increases it. Someone still has to decide which numbers deserve attention, which patterns matter, what context might be missing, and when the data isn't telling the whole story. The goal isn't to know more about your business simply because you can. It's to understand your business well enough to make better decisions. Good data can tell you what happened. Good leadership has to decide what it means. — Learn more about how we help organizations turn business, customer, and marketing insights into smarter strategies at tayloegray.com, or reach out directly at nathan@tayloegray.com.
Recruitment and retention take center stage at UPHS-Marquette Rural Health Showcase
About 50 future doctors and healthcare providers displayed their quality improvement projects they've worked on as residents on Wednesday
Political science professor breaks down how redistricting changes Memphis’ representation in Washington
Memphis was once entirely contained in one congressional district, District 9. US Rep. Steve Cohen attracted funding, resources, and federal representation specific to Memphis.
WNC SCIENCE EXPERIMENT ON SPACE X
THE SPACE-X ROCKET THAT WE SAW STREAK ACROSS THE UPSTATE SKY YESTERDAY MORNING HAD A LOCAL SCIENCE EXPERIMENT ON BOARD.
Docktober invites folks to join citizen scientists in peeking under docks
In the month of October, naturalist Luan Roberts organizes events and encourages everyone to look at the wildlife living under their local docks and report what they see. She's on a mission to get more people involved in the emerging citizen science known as “dock fouling.”