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Mom-and-Pop Business Owners Grapple with Harsh Times

Report shows small business owners in NYS less optimistic about the economy. Taxes, inflation, labor costs and competition from larger businesses are major concerns right now, they say By Aaron Gifford [caption id=attachment_11067 align=alignright width=300] Ashley Ranslow is director for New York state at The National Federation of Independent Business (NFIB).[/caption] Owners of mom-and-pop businesses in New York state have been less optimistic lately than their peers in other parts of the country, a recent report indicates. The National Federation of Independent Business (NFIB), based on a survey of 11,000 of its members in the Empire State, reported that taxes, inflation, labor costs and competition from larger businesses are major concerns right now. “Indeed, while taxes are a major problem in New York and the United States overall, New York small businesses notably are struggling more with the state’s onerous, multi-level tax burden,” Ashley Ranslow, NFIB’s director for New York state, said in the July report. Compared with surveys of business owners in other states, far fewer New York respondents rated their businesses as in excellent or good health. The report also said labor costs here are about 25% higher than the national average and are the “single most important problem” facing businesses. One respondent to the New York-specific survey complained that too much red tape, taxes and laws that restrict high-yielding companies have stifled their operation’s growth. Others said high disability and workers’ compensation insurance costs, alarming increases in utility rates and excessive building regulations are discouraging. Statewide, New York has a gross domestic product of $2.53 trillion (third in the nation, followed by Texas, $2.90 trillion; and California, $4.25 trillion), a per capita income of $90,500 (sixth) and an unemployment rate of 4.6% (34th). There are 2.4 million small businesses that employ 3.9 million people. [caption id=attachment_11112 align=alignright width=451] Member of the Greater Liverpool Chamber of Commerce gather at one of the several functions the chamber organizes monthly. “Everyone in this business community encourages each other to shop local. Everyone just wants to see each other succeed,” says Megan Wilmot, the chamber director[/caption] “New York state boasts one of the largest, wealthiest and most diverse cities in the world — and that’s still only about half the state’s population,” the report said. “In other words, the state is both its iconic city and so much more — geographically, demographically, economically. But New York is not without its challenges, challenges that include notably high taxes and other weaknesses that impact the small business environment,” it said. The report includes an optimism index that compares responses from New York (NFIB) members with those of their peers in other states across several categories. This ranges from plans to increase employment to expectations for higher sales, to plans to increase inventory or expand. The scores for Empire State business owners were lower in most categories, but they did score higher than the national average in noting that they have current employment openings, and that they are hopeful that the economy will improve. “The metrics so far paint a picture of a state with a series of challenges for small businesses, from a slightly below national average Optimism Index to a more seriously below national business health to very substantially below national Employment Index. What is going on with businesses that are creating these differences?” the report stated. In Central New York, the regional labor force comprises nearly 398,000 workers. The median household income here is $71,463, and the gross domestic product for the region last year totaled $61.3 billion, according to the CenterState CEO economic development and research organization. About half of the region’s labor force works for small and mid-sized businesses, although the number of people employed in that sector has decreased by 7% since 2010, according to CenterState’s 2026 economic forecast report. “While record-high employment in large-scale enterprises provides a strong foundation for Central New York,” the report says, “the long-term health of communities depends on a thriving small business sector to serve as a stabilizer.” Area employers identify several barriers to Central New York’s anticipated growth, including lack of specialized or skilled workers, government regulations, unaffordable housing options and long-term construction disruptions. In the city of Syracuse, the number of jobs in retail trade decreased by 1,500 or 4.7% between July 2025 and this past July. By contrast, the number of jobs in the leisure and hospitality sector increased by 2.5% or 700 jobs, in the same annual period, according to the New York State Department of Labor. Still, there’s plenty of interest for new businesses across Central New York. U.S. Census figures show that the number of applications for new businesses in all four counties increased significantly in the past 20 years. In Cayuga County, there were 324 applications in 2005 compared to 470 last year. In Madison County, the number increased from 385 to 480; Onondaga County, from 2411 to 4132; and Oswego County, from 553 to 836. Downtown Cazenovia is exemplary of Madison County’s trend: In the past year, the village welcomed a bait shop, a thrift store, a vitamin infusion center, a pizzeria, a Pilates studio and an Italian restaurant. A candy store is scheduled to open on the main drag in the months ahead. Oswego’s list of interesting new businesses in the past year includes a bubble tea shop, a hot dog eatery in Fulton, a specialty grocery store that features New York state products in Mexico, a beauty and esthetics studio in Hannibal and a hardware and farm supply store in Sandy Creek. In Onondaga County, the Liverpool area has also enjoyed a steady stream of new shops and eateries in recent years. That suburban community is unique in that, unlike neighboring communities, most of the restaurants are family-owned and not part of a national chain. [caption id=attachment_11116 align=alignright width=300] Megan Wilmot is the executive director of the Greater Liverpool’s Chamber of Commerce.[/caption] Megan Wilmot, executive director of the Greater Liverpool Chamber of Commerce, said independent business owners in her community maintain a strong sense of pride in holding their own against national companies. The chamber helps boost morale with red carpet events, ribbon cuttings, coffee hours and five-year anniversary celebrations for participating businesses. “We have built such a strong community,” Wilmot said. “Everyone in this business community encourages each other to shop local. Everyone just wants to see each other succeed.” In Syracuse, the downtown retail occupancy rate last year was about 82%, a slight improvement from 2024, according to the Downtown Syracuse Committee’s most recent annual report. Buildings with the largest amount of vacant space included The Galleries, One Park Place, and Equitable Towers, though not all of those spaces are designated for retail use. New businesses that opened in downtown Syracuse last year: Better with Time Clothing, Dakshin Curry & Biriyani, Havana Tattoo Society, Milano Bean Café, Miss Daisy, Pausa Coffee, Sweets for Babe, The Society CNY and Yafah Beauty Studio. The Destiny USA mall’s occupancy rate decreased from 80% in 2023 to 72% by the end of 2024, according to Integra Realty Resources. That leaves more than a quarter of the mall’s retail space vacant. “Looking ahead, the retail market is expected to see minimal rent growth, with vacancy rates likely remaining stable in community and neighborhood centers but continuing to rise in enclosed malls,” Integra’s report said. “New construction activity is low and redevelopment plans for former malls like Shoppingtown and Great Northern are still in the planning stages. The proposed Micron chip plant may spur development, but challenges remain in finding co-developers for large-scale projects.” Nationally, the U.S. Chamber of Commerce expects that small businesses will remain resilient and see their sales and revenues eventually improve. That organization, in a recent national survey, found that 25% of small business owners expect the economy to improve in 2027, while 45% indicated that they plan to increase employment in the next 12 months. And 69% said they believe their small business is in good shape and 70% said they are comfortable with their current cash flow. Thirty-one percent of small businesses reported raising their prices in July and 28% are planning to raise their prices within the next three to four months, the report said. Twelve percent indicated that this is a good time to expand their business. “Small business owners voice optimism for future revenues and hiring,” the report said. “High costs continue to be a wet blanket on reinvestment.” The NFIB reported in July that Main Street, despite gas price hikes, “is OK … for now.” Its small business economics trend report said sales across the country have been strong compared to last year, but continued inflation and higher prices from mom-and-pop establishments are causing some “cracks” to show. “If costs stay this high for much longer, reduced investment will have a tangible economic impact,” the report said. “The status quo is OK, but the outlook? The outlook is uncertain.”

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Oct 14 • 8:23 AM EDT • Business • oswegocountybusiness.com
Cuba’s cherished ballet tradition endures through daily blackouts and shortages

Cuba is facing severe challenges, with blackouts and shortages affecting daily life. Yet classical ballet remains a cherished cultural institution. The National Ballet School in the capital of Havana continues

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Sep 29 • 2:15 AM EDT • Entertainment • messenger-inquirer.com
Little Havana business owners call for e-scooter safety rules after crash leaving 1 dead, 1 in critical condition
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Sep 28 • 6:54 PM EDT • Business • cbsnews.com
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Havana's 26th annual Pumpkinfest is set for October 10th with vendors, contests, and live entertainment

Havana's Pumpkinfest returns October 10th for its 26th year with vendors, live entertainment, and free family activities downtown.

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Sep 23 • 5:28 PM EDT • Entertainment • wtxl.com
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In brief: 'Yaga' gets AMC+ premiere date and more

We now know when the upcoming series Yaga will debut on AMC+. The new mystery-thriller series will premiere its first two episodes on Oct. 23. The streamer also released a sneak peek clip of the show that reimagines the myth of Baba Yaga. Noah Reid, Hudson Williams, Clark Backo and Carrie-Anne Moss star in the series ...Did you miss the film Tuner when it was in theaters earlier this year? Not to worry. The movie will mark its streaming premiere to Paramount+ on Sept. 21. Tuner follows a gifted young piano tuner who uses his heightened sense of hearing to open safes in the world of high-stakes theft. Leo Woodall, Dustin Hoffman and Havana Rose Liu star in the crime thriller ... TNCMS.AdManager.render({region: 'fixed-big-ad-top-asset', slot: 1, fold: "above"}); Ben Platt and Russell Tovey are disrupting the industry. Well, the cast of Industry, that is. HBO has announced that Platt and Tovey have joined the cast of the upcoming fifth and final season of the drama series. The season is currently in production ...Copyright © 2026, ABC Audio. All rights reserved. Thank you for reading kmaland.comAt KMA, we attempt to be accurate in our reporting. If you see a typo or mistake in a story, please contact us by emailing kmaradio@kmaland.com.

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Sep 15 • 8:30 AM EDT • Entertainment • kmaland.com
Cuba: US Embassy issues health alert due to GI pathogens like norovirus, Shigella

The US Embassy in Havana issued a health alert last week after seeing a significant increase in diarrheal illness across Cuba, associated with the continuing degradation of the water and energy infrastructure. This degradation affects water supply, and food storage and temperature control. Recent cases have included E. coli, norovirus, Shigella, and other gastrointestinal pathogens. This comes after a health alert dated August 28 which noted that Cuba’s water delivery infrastructure is increasingly unstable. The Embassy is aware of reports of residential neighborhoods that have gone for long periods without receiving water from municipal or public sources. Dengue cases surge in the Tampa Bay area Prolonged and worsening water issues and power outages caused by the regime’s mismanagement of public infrastructure impact the entire island. Water often only flows to residences when city power is on for a sufficient amount of time. Media reports indicate wells are running dry across the country due to drought, aggravating the ability to supplement water delivery. The lack of water, coupled with power shortages that have disrupted cold chain networks, can present significant health and safety challenges. We remind U.S. citizens to be aware of the risks when traveling to Cuba and take precautions. Embassy officials offer the following precautions to prevent illnesses: Avoiding Foodborne Illness: Be cautious of meat, poultry, seafood, eggs, dairy, and other perishable foods that may have been inadequately stored. Avoid foods that appear to have been sitting at room temperature for extended periods. Avoid raw or improperly washed vegetables. Be cautious of food cooked and then cooled, stored, or reheated, as improper temperature control can allow pathogens or toxins to develop. Wash hands thoroughly with soap and water before eating and after using the restroom. Hand sanitizer may be less effective against certain gastrointestinal pathogens, including norovirus. Outbreak News Today is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. Subscribe Water Safety: Use only water known to be safe for drinking, brushing teeth, making ice, and cooking. Use bottled or appropriately treated water; check that bottle seals are intact before opening. Avoid ice unless the water source is known to be safe. Do not use untreated tap water to prepare beverages or food. Be aware that contamination can occur when food, utensils, and surfaces are washed with contaminated water. If You Become Ill: Stay hydrated, especially with frequent diarrhea or vomiting. Most illnesses are self-limited and improve within several days. Seek medical attention for persistent or severe diarrhea, bloody stools, high fever, significant abdominal pain, repeated vomiting, signs of dehydration, or symptoms not improving. Common medications (e.g., acetaminophen, ibuprofen, antibiotics) are frequently unavailable in Cuba; consider bringing your own supply. If you like the reporting on Outbreak News Today, please consider a paid subscription for $5/month or $30 a year. Help support the cause of this niche journalism. It is appreciated.

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Sep 6 • 11:29 PM EDT • Health • outbreaknewstoday.substack.com
US embassy issues health alert for Cuba amid oil blockade, sanctions

The U.S. embassy in Havana issued a health alert for Cuba on Friday, warning travelers and residents of a spike in ​intestinal illnesses and diarrhea caused by failing water and electricity supply, even ‌as the Trump administration continued to hold back fuel shipments necessary for power generation on the island.

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Sep 4 • 10:30 PM EDT • Health • reuters.com
U.S. Embassy in Havana issues health alert as sanctions limit imports to Cuba

The embassy issued a health alert Friday warning of a “significant increase in diarrheal illnesses across Cuba” caused by contaminated water and inadequate refrigeration.

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Sep 4 • 5:14 PM EDT • Health • washingtonpost.com
Castro-style capitalism: Havana promises economic changes without relinquishing political control

Economists and business leaders argue that Cuba cannot build a new economy without institutional reform, something the island’s government appears unwilling to negotiate

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Aug 16 • 12:00 AM EDT • Politics • english.elpais.com
Insight: US fuel sales to Cuban business bring a glimpse of capitalism to Havana

Gasoline at $38 a gallon sold from cramped apartments. Diesel hawked on Instagram by a celebrity model to a reggaeton soundtrack. Six decades after Fidel Castro’s revolution, all of a sudden, capitalist cracks are appearing in Cuba’s communist energy sector.

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Aug 11 • 6:05 AM EDT • Business • reuters.com
Once a source of national pride, Cuba’s healthcare system declines as energy shortages deepen crisis

Irisleydis Tristá, a cancer patient in Cuba, has been unable to get a crucial CT scan for seven months because the machine at Havana’s leading hospital is broken.

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Jul 2 • 11:12 AM EDT • Health • seattletimes.com
Take an 8-Minute Gameplay Tour of the Remade Havana in Assassin's Creed Black Flag Resynced

Join Assassin's Creed Black Flag Resynced lead level designer Jean Strachen as she takes you on an eight-minute gameplay tour of Havana. See what it looks like now in the gorgeous new remake that will be released for PC, PS5, and Xbox Series X|S on July 9.

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Jun 26 • 12:00 PM EDT • Technology • ign.com
Exxon can sue Cuba over property confiscated in 1960, Supreme Court rules

The Supreme Court on Tuesday allowed Exxon Mobil to sue state-owned oil companies in Cuba over the confiscation of property that occurred after Fidel Castro’s regime seized power nearly seven decades ago, letting the lawsuit proceed at a time when President Donald Trump has taken an aggressive stance toward Havana.

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Jun 23 • 10:18 AM EDT • Politics • cnn.com
Gabbard rescinds Biden-era intel assessments that were skeptical about ‘Havana Syndrome’

In what is expected to be among her final acts as the nation’s top spymaster, Director of National Intelligence Tulsi Gabbard has rescinded a pair of Biden-era intelligence assessments that took a skeptical position on the existence of a mysterious ailment known as “Havana Syndrome” that has sickened spies, diplomats and other officials overseas.

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Jun 12 • 11:33 AM EDT • Politics • cnn.com
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Trump administration imposes sanctions on Cuban president

The Trump administration on Thursday imposed sanctions on Cuban President Miguel Díaz-Canel as it seeks to further ratchet up pressure on the government in Havana.

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Jun 4 • 6:26 PM EDT • Politics • cnn.com
Exclusive | U.S. Warns of Growing Russian and Chinese Spying in Cuba

The new findings on signals-intelligence facilities are being used to bolster the case for the Trump administration’s pressure campaign against Havana.

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May 22 • 1:13 PM EDT • Politics • wsj.com
Sister of Cuban military business leader arrested in US

The U.S. arrested Adys Lastres Morera, sister of a Cuban military business leader, for allegedly aiding Havana’s communist regime. It comes as Trump pushes toward a Cuba end-game.

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May 22 • 6:31 AM EDT • Business • usatoday.com
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Supreme Court revives damages suit against cruise ship companies that docked in Cuba

The Supreme Court subjected the world’s largest cruise ship companies to a stiff headwind on Thursday, reviving a claim that alleged they trafficked in property confiscated by the Cuban government when they docked their ships in Havana.

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May 21 • 10:16 AM EDT • Politics • cnn.com
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US plans to indict Cuba’s Raúl Castro, DOJ official says

The development comes amid heightened tensions between Washington and Havana.

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May 15 • 12:06 PM EDT • Politics • newsnationnow.com
U.S. and Cuban officials: CIA director met with Raul Castro's grandson in Havana

Ratcliffe also met with Interior Minister Lázaro Álvarez Casas and the head of Cuban intelligence services

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May 15 • 7:58 AM EDT • Politics • spectrumlocalnews.com
Cuban government says CIA Director John Ratcliffe met with officials in Havana

The meeting was reportedly held to foster political dialogue between the two long-strained adversaries

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May 14 • 5:53 PM EDT • Politics • spectrumlocalnews.com
Cuban government says CIA Director John Ratcliffe met with officials in Havana

The meeting was reportedly held to foster political dialogue between the two long-strained adversaries

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May 14 • 5:53 PM EDT • Politics • spectrumlocalnews.com
Is Trump about to launch a war with Cuba?

Washington is ramping up surveillance flights and sanctions on Havana

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May 14 • 3:15 PM EDT • Politics • theweek.com
High-level US delegation visits Cuba as Trump ups pressure

A senior US delegation met with Cuban government officials in Cuba as the Trump administration ramps up its efforts to pressure Havana into a deal as it continues to exert its economic chokehold on the island.

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Apr 20 • 4:31 PM EDT • Politics • cnn.com
US and Cuban officials met recently in Havana amid new diplomatic push

An American delegation has met recently with Cuban government officials in the island nation | WWJ Newsradio 950

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Apr 17 • 9:41 PM EDT • Politics • audacy.com
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Cuban leader does not commit to releasing political prisoners amid U.S. demands

In an exclusive interview with Meet the Press, Cuban President Miguel Díaz-Canel is asked whether he is willing to commit to meeting key U.S. demands, including releasing political prisoners and scheduling multi-party elections.

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Apr 12 • 8:13 AM EDT • Politics • nbcnews.com
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Marco Rubio's evolution. Hardliner becomes Trump’s top Cuba negotiator

From hardliner to dealmaker, Marco Rubio evolves on Cuba, taking charge of Trump’s talks with Havana.

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Mar 23 • 6:00 PM EDT • Politics • usatoday.com
Cuba Says Its Military Is Prepared as Trump’s Threats Multiply

A senior Cuban official said the country is preparing for a possible military assault as President Donald Trump increases economic pressure on the government in Havana and suggests it could be the next US target after Venezuela and Iran.

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Mar 22 • 9:00 AM EDT • Politics • bloomberg.com
Cuba will allow nationals living abroad to invest in and own businesses on the island, economic czar tells NBC News

“Cuba is open to having a fluid commercial relationship with U.S. companies" and "also with Cubans residing in the United States and their descendants," Deputy Prime Minister Oscar Pérez-Oliva Fraga said in an interview in Havana.

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Mar 16 • 7:20 AM EDT • Business • nbcnews.com
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Cuban political activist says police not allowing her to leave home

Cuban activist Yoani Sánchez says a purported policeman dressed in civilian clothes is stopping her from leaving her home in Havana

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Mar 15 • 6:06 PM EDT • Politics • abcnews.com
Havana is expected to allow Cubans in Miami, elsewhere to own businesses on the island

The economic opening for Cuban exiles comes after president Donald Trump said he wanted Cuban Americans to be able to go back and helped rebuild the country, whose infrastructure is crumbling by a severe economic crisis.

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Mar 13 • 7:30 PM EDT • Business • miamiherald.com
Social Determinants of Health and Access to Orthopedic Care Among Seniors in Little Havana

Introduction: Little Havana, Miami, Florida, is a predominantly Hispanic neighborhood with many adults and seniors aged 65 and older at risk for osteoarthritis, osteoporosis, and associated frac...

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Mar 7 • 7:00 PM EST • Health • cureus.com
Cuba’s economy on edge: Fuel shortages and rising hardship

Havana's streets have changed as a US fuel blockade restricts the movements of vehicles and people and hits businesses.

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Mar 5 • 12:16 PM EST • Politics • aljazeera.com
Cuba hit by widespread blackout; Ecuador expels Havana’s ambassador, staff

Cuba's Ambassador to Ecuador Basilio Gutierrez and his diplomatic staff were given 48 hours to leave Quito.

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Mar 4 • 8:33 PM EST • Politics • aljazeera.com
Cuba's president pushes for 'urgent' changes to island's economic and business model

HAVANA (AP) — Cuban President Miguel Díaz-Canel said Monday that his government should “immediately” focus on implementing urgent transformations to the island’s economic and social model as oil reserves in the Caribbean country dwindle.

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Mar 2 • 1:33 PM EST • Business • wral.com
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Trump raises possibility of 'friendly takeover of Cuba' coming out of talks with Havana

Trump has previously suggested that U.S. military action in Cuba might not be necessary, arguing the island’s economy was weak enough to collapse on its own.

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Feb 27 • 7:37 PM EST • Politics • nbcnews.com
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Cuba’s health care system pushed to the brink by US fuel blockade, Cuban minister says

HAVANA (AP) — Cuba’s debilitated health care system has been pushed to the brink of collapse by the U.S. blockading the country’s oil supply, a Cuban official said Friday. The country’s medical sys…

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Feb 20 • 6:39 PM EST • Health • thehill.com
Cuba denies security threat accusations as US raises pressure

Havana says it is ready for 'constructive engagement' with Washington as White House moves to choke off oil supplies.

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Feb 2 • 3:38 AM EST • Politics • aljazeera.com
Washburn musician rocks StageNorth stage

Washburn native Yazmin Bowers performed at StageNorth Dec. 6 with her band Beat Zero, joined by the Havana Quartet and fellow Blue Canvas Orchestra member Scott Kirby.

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Dec 13, 2025 • 7:00 AM EST • Entertainment • apg-wi.com