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OpenAI Gives Businesses New Tools to Reach ChatGPT Users
OpenAI is launching a new suite of tools that lets companies manage their presence on the platform, track customer engagement and deploy artificial
Las Vegas Arts District business owners say storm drain construction is cutting into sales
Business owners in the Arts District say storm drain work along Charleston Boulevard is driving away customers.
SAP Business One: 30 Years of Growing Together
For 30 years, SAP Business One has been growing alongside small- and medium-sized customers. Read to learn more about the solution.
Chicago hemp businesses face uncertain future as Illinois ban nears
Chicago hemp businesses are bracing for new Illinois restrictions taking effect Nov. 12, with some facing potential closure while licensed cannabis dispensaries anticipate more customers.
Las Vegas business helps customers reconnect with traditions through piñatas
Dulces y Botanas, a Valley store, is seeing an increase in sales as the holidays approach. Owner José Urrutia said the season means long hours and extra staff to meet demand for the seven-pointed piñata.
New Volusia County beach parking fee pushes customers away from local businesses
After business owners reported a significant drop in revenue over the past year, the county is now exploring short-term parking solutions to help bring customers back.
Star Health's Arogya Seva Kendra clinics cross 1.8+ lakh beneficiary visits within a year of their inception, bringing free primary healthcare to communities across 9 states
Star Health and Allied Insurance Company Limited (NSE: STARHEALTH) (BSE: 543412), India's leading standalone health insurer, has been safeguarding the health and well-being of millions of Indians for over 20 years through a strong focus on customer-centricity, transparency, and innovation. Reflecting its commitment to creating lasting social impact, Star Health's CSR initiatives focus on improving health outcomes through accessible healthcare, preventive interventions, and community wellness pro
AI Is Making Expertise Cheaper. Here's What Will Make You More Valuable.
When customers can access sophisticated knowledge through AI, entrepreneurs need to rethink what makes their expertise valuable.
North Little Rock based snake breeder’s business a reptile showcase
Connor Hesington, the co-owner and operator of Russ Vegas Reptiles, slithered around Funky Stretch Pizza on a recent weeknight showcasing a variety of scaly creatures to customers.
Moana, The Invite and “What Customers Want”
(Welcome to my weekly streaming ratings report, the single best guide to what’s popular in streaming TV and what isn’t. I’m the Entertainment Strategy Guy, a former streaming executive who now analyzes business strategy in the entertainment industry. If you were forwarded this email, please subscribe to get these insights each week.) Before we get going, I wanted to acknowledge that two of the most important figures in sports media (at least to me and my team) are stepping back from two of the best sports shows of all time. First off, Ernie Johnson will no longer host possibly the greatest studio show in the history of all sports, Inside the NBA. (Charles Barkley has said in the past that he’s retiring when Ernie does, which would be even worse!) EJ is one of the greatest to ever do it, and the NBA won’t be the same without him. Next, Michael Wilbon is taking a leave of absence from PTI, my favorite sports news show. I’ve been listening to the podcast for this show since the 2010s, if not earlier, treating it as my daily sports page. Wilbon, along with his co-host Tony Kornheiser, is also one of the greatest to ever do it. The sports media landscape will be worse without these two in it! Wishing all the best to Wilbon and EJ. Okay, on to this week’s issue. We’ve got two big shows—the second season of Prime Video’s The Terminal List and the third season of Netflix’s _Nobody Wants This—_but both were bested by an acquired title landing on Netflix. All that, plus an Original film from Mexico makes the charts but a formerly huge foreign TV show does not, a notable creator’s latest standup special flops, Ted Lasso finishes as a top season four series of all time, big numbers for the NBA’s new season (finally), the top animated shows on linear and streaming, movie budgets, and all the flops, bombs and misses, and a whole lot more. But first, on the film side, I’m taking a look at Moana and A24’s buzzy film from last summer. Let’s dive right in! (Reminder: The streaming ratings report focuses on the U.S. market and compiles data from Nielsen’s weekly top ten viewership ranks, Luminate’s Top Ten Data, JustWatch and Reelgood interest data, Samba TV household viewership, company datecdotes, Netflix hours viewed data, Google Trends, and IMDb to determine the most popular content. While most data points are current, Nielsen’s data covers the weeks of October 19th to October 25th, 2026. You can find a link to my terminology here.) Subscribe Film - What Do Customers Want? If I could remove one phrase from entertainment journalism, it would be “what customers want”. It’s not that it’s not wrong per se, but I read a lot of articles that use that phrase, but then don’t provide evidence of what customers actually want.1 For example, look at the bar chart below. It shows customer interest as measured by how much customers actually spent at the American box office, comparing four films to four others. Which films would you say represent “interest” the most? The one on the left certainly seems bigger, right? So it seems like “customers” wanted to see those films more. So here’s that chart with names attached: That’s right, four very buzzy films—The Invite, You Can See Everything, Teenage Sex and Death at Camp Miasma and Primetime—went up against four notable “flops” or underperformers—Moana, Disclosure Day, Minions and Monsters, and Supergirl—and the latter clearly had more interest. That doesn’t mean they’re more profitable2 or well-liked by critics, but if you’re asking what customers want to spend their money on, it’s those movies. I’d especially argue that You Can See Everything had about as much media coverage as a film can get—I saw/read about it constantly; whenever random NBA podcasts are talking about it, you know it’s everywhere—and yet Moana will likely best it. I bring this up, because this week features a showdown between a notable box office flop, Moana on Disney+, and a buzzy dramedy, The Invite on HBO Max. Moana was widely considered to be a flop, and it was a disappointment at the box office, only earning $126 million domestically (and $323 million globally). For the budget, that’s a big miss, down from Moana 2’s heights of $1 billion globally. But as I’ve written a few times this summer, we often confuse “this film is profitable” with “more customers want to watch this film”, which is not the same thing. But that’s the box office. Let’s look at the streaming numbers, starting with the Moana live-action reboot. Where, yes, Moana (2026) also disappointed. It made Nielsen, but under 10 million hours, which is low for kid-skewing Disney+ films: It did make Samba TV, but at tenth place for only one week: Those numbers stand in stark contrast to some of Moana’s previous superlatives on streaming. Moana (the original animated film) has made the Nielsen charts 130 times since 2021. Moana 2 opened to 33.3 million hours on Nielsen. Moana was the biggest film on streaming in 2023 and 2024, second in 2020 and 2021, and top six in 2022 and 2025. Moana 2 was second overall in 2025. To be clear, the Moana live-action reboot didn’t work, given how much it cost to make. It’s absolutely a disappointment. But more families paid to see it than people paid to see most of A24’s buzzy films this year, with one notable (horror film) exception. Okay, on to The Invite, A24’s buzzy summer release, which just came to HBO Max. Mainly, I’m curious: Who made money from this film? Or who lost money: the stars of The Invite or A24? No, seriously, read this Deadline article for the details. The Invite’s budget was allegedly “under $15 million” (so...$14 million?) then A24 bought it for “a sum north of $10 million”, which I saw elsewhere as over $12 million (so...$13 million?), but then it just made $26 million in the US. So basically, The Invite’s investors only made money after they sold foreign territories—it made $33 million overseas—but A24 might just make its money back in the US in the theatrical window, assuming it had $0 in marketing. I read one article analyzing this film’s marketing campaign which assumed no marketing spend, even though that article went on to detail how much marketing and PR and ads this film had. For what it’s worth, I saw a lot of marketing for it. A24 will likely just break even after factoring in other windows, but no matter what, this isn’t a hugely profitable juggernaut from Hollywood’s most-heralded film studio. (And, I’d note, most coverage of IP or superhero failures doesn’t account for profitability in future windows.) Really, I’m guessing that the stars—Olivia Wilde, Seth Rogen, Ed Norton and Penelope Cruz—had or kept their backend, hence why they did so much press for this film, which brings me to my actual takeaway, which I just mentioned two weeks ago about Backrooms: I don’t trust A24’s reported film budgets anymore. Either A24 is strategically releasing low numbers to get good press or they’ve really cracked the code on how to make movies at prices no one else can approach. But I’m skeptical about that last point. You don’t keep elite talent happy by keeping budgets in check—see: Dan Lin getting fired—and by all accounts, A24 keeps talent very happy. There’s another option: not paying big name actors their actual quotes upfront by giving away back end/profit participation. Offering backend is one great way to keep the reported budget lower than it actually is, but it makes the film less profitable for A24. (By the way, I’m still running down the numbers on Backrooms’ budget. If you know its actual budget—not the reported $10 million number—reach out to me on my contact page. I’ve heard rumblings I’m on to something, but would love something more concrete.) Okay, enough asking questions about A24’s business model. To the streaming ratings! The Invite came to HBO Max on 23-Oct, so we could look at the streaming numbers now… …and I don’t have any for you since it didn’t make any of the charts I track. And that’s pretty much the moral of the streaming story. Even though it disappointed on streaming, Moana wins this round, too. Quick Notes on Film The only other notable new straight-to-streaming film was S_urviving Hurricane Otis_, a Mexican Original on Netflix. It made Nielsen with 3.4 million hours and Luminate with 4.8 million hours. Overall, I’d call that very solid for a foreign-language title, but still far from a hit. Overall, the Luminate and Nielsen charts felt very light this week. Gladiator II also came to Netflix non-exclusively (it’s still streaming on Paramount+) and had 5.0 million hours according to Nielsen. That’s up from the 3.7 million hours it had when it premiered on Paramount+ a year and a half ago. Netflix’s Animals fell to 4.9 million hours according to Nielsen and fell off the Samba TV charts. Peacock/Universal’s Disclosure Day actually made it for a third week, but only at 2.8 million hours. Apple TV’s Sacrifice was down to 2.7 million from 3.2 million. Still, for an Apple TV film to make two weeks is solid (for them). Toy Story 5 made a fifth week on the charts. We’re just getting started with this issue, but the rest is for paid subscribers of the Entertainment Strategy Guy, so if you’d like to find out… ...how The Terminal List did after a four-year break... ...what acquired surprising title topped the charts… …where Ted Lasso finished in the all-time charts… ...big NBA opening week ratings... …a controversial new reality show that missed the charts... ...what very notable foreign TV show flopped... ...all the flops, bombs and misses... ...and a whole lot more... ...please subscribe! We can only keep doing this great work with your support. If you want an idea of just how much content you’d get in a full issue, check out this older issue.
Building a Drone Cleaning Business: SkyPSI CEO Vic Pellicano on the Drone Radio Show!
SkyPSI CEO Vic Pellicano joins the Drone Radio Show: drone cleaning businesses, finding customers, winning contracts, and entrepreneurship.
Elm Avenue construction affects businesses south of Hastings Southeast roundabout
Quality First Hail & Auto Spa and Miscues Sports Bar and Grille have relied on dedicated customers, who have helped them navigate through the construction on Elm Avenue.
Start-Up Fest returns to Fresno Pacific Nov. 13
Fresno Pacific University's Start-Up Fest returns Nov. 13, connecting Central Valley entrepreneurs with customers, business leaders and resources.
Charter Communications Eyes $2 Billion in Cost Savings in 'Fundamental Redesign' of Business
The move comes as the Spectrum parent shed 233,000 Internet customers and 77,000 video customers during its third quarter
Las Vegas Arts District business owners say storm drain construction is cutting into sales
Business owners in the Arts District say storm drain work along Charleston Boulevard is driving away customers.
Local business helps woman after pool nightmare
A competitor offered a major discount to complete an Arizona woman’s pool remodel after Sun State Pools left customers stranded. FOX 10's Nicole Krasean learns more about how this act of kindness goes far beyond the unfinished project.
I started a bakery after a finance career and am on track to make $3M
Gluten-free baker Addison LaBonte details her journey from finance to founding a thriving bakery, using social media and customer input for growth.
2026 U.S. Electric Utility Business Customer Satisfaction Study
Business customer satisfaction with the nation’s electric utilities in 2026 is underpinned by improvements in reliability and a strengthening of trust, according to the JD Power 2026 U.S. Electric Utility Business Customer Satisfaction Study released today.
Second generation of Sheepscot River Pottery adapts to changing business model
“Custom orders are guaranteed sales, versus waiting for a customer to walk into your brick-and-mortar,” said the second-generation operator.
Dominion, NextEra make amendments to progress $67B merger
Dominion Energy and NextEra Energy are offering new customer and financial protections for their proposed $67 billion merger.
Big Tech’s AI race will save small business owners time. It won’t find them customers
The next customer is one introduction away.
McDonald’s McRib is back — and so is a fight over what’s in it
A Chicago federal judge allows a lawsuit accusing McDonald's of misleading customers about the meat in its McRib sandwich to move forward.
Can Core Scientific’s Business Pay For Its Spending?
For questions about this article or underlying research, email help@trefis.com.Core Scientific (CORZ) has built five data center campuses for its colocation customer CoreWeave, and it is now constructing sites for AMD. Over the last twelve months, the company's capital spending came to $1.
Small-Business Owners Can Get a Free Crash Course on AI From Google and TikTok. Here's How
If you want to learn how to use AI to build an online presence or reach more customers, consider watching this upcoming seminar.
SBE Council in Inc.: New AI-Powered Platform Aims to Give Small Businesses Big-Company Capabilities - Small Business & Entrepreneurship Council
“Small businesses can now access sophisticated marketing, customer intelligence, pricing, financial and operational capabilities that large companies could only access or afford.” — Karen Kerrigan, quoted in Inc., November 11, 2026 In a November 11 Inc. article, “Bilt Wants to Give Small Businesses Big Chains’ Secret Weapon. It Isn’t Discounts,” reporter Lucia Auerbach examines Bilt’s […]
Tano raises $4M to help brands automate creator marketing
Tano, whose customers have included Unilever and Lovable, uses AI agents to vet creators, negotiate deals, and evaluate campaigns.
Fitchett named Eastern Shore Rural Health’s Employee of the Year
Stacey Fitchett has been named Eastern Shore Rural Health System, Inc.’s 2026 Employee of the Year. A 17-year employee, Fitchett serves as dental operations manager. The award is Rural Health’s highest employee honor, with candidates nominated by their peers and selected by an independent, non-staff committee. Fitchett was nominated for her outstanding customer service, commitment to patient and staff satisfaction, ... Read More
Beyond Business Growth: NAWBO Southern Nevada Invests in the Women Behind the Businesses
Helping women entrepreneurs manage stress, reconnect with their priorities and recognize that personal well-being is part of successful leadership. Running a business is rewarding, but it can also be exhausting. Between customers, employees, family and
Waystar touts bigger health system wins and growing AI pipeline
Healthcare payment software maker Waystar again outperformed analysts’ estimates in the third quarter as the company builds out new artificial intelligence capabilities and drives growth by adding | Waystar again outperformed analysts’ estimates in the third quarter as the company builds out new AI capabilities and drives growth by adding new customers and selling more of its platform to existing clients.
Johnson County café closes ‘with a heavy heart’ after a year in business
“We would like to express our sincere gratitude to all our customers,” a note on the door said.
Australian corporate watchdog sues CBA over alleged business customer overcharging
Nov 12 (Reuters) - Australia's corporate regulator said on Thursday it has launched civil penalty proceedings against Commonwealth Bank of Australia in the Federal Court over allegations it overcharged business customers through undisclosed fees.
From Classroom To Farm-To-Fork: How Bellevue University Alums Tony and Amber Ellsworth are Building a Thriving Business
Bellevue University alumni Tony and Amber Ellsworth transformed a small pandemic-era farm store into Ellsworth Crossing, a thriving farm-to-fork marketplace that connects customers with products from more than 100 local farmers and producers.While balancing military service, demanding careers, family responsibilities and entrepreneurship, both T...
A Camden County news website hopes to bypass algorithms to connect small businesses with the community
NJ PEN is hosting its first Small Business Street Fair to help boost the community amid changing rules on reaching customers online.
Renalytix And 2 British AI Healthcare Stocks To Watch
Banks in the UK are already drawing hard lines around AI agents, with major lenders blocking automated tools from touching customer accounts. That kind of caution highlights how powerful these systems are becoming. For investors, the bigger story is that the same technology is being built into healthcare to sift scans, notes, and lab data at huge scale. This article runs through three UK listed AI healthcare stocks from our screener that tap into that shift. The three stocks below are a...
Astound Business Solutions Opens Nominations for 2026 Small Business Community Impact Awards
PRINCETON, N.J., November 12, 2026--Astound Business Solutions, an award-winning, nationwide provider of high-capacity and secure connectivity for business customers, today announced the opening of its fifth-annual Community Impact Awards, recognizing small businesses in each of its serviceable markets for contributions to their community, with the opportunity to win one year of free internet service.
Scientists had people try a happiness trick—something unexpected happened
Professor Nicholas Coles wanted to investigate the impact of being forced to smile because of his experience in customer service.
Flutter Entertainment: FanDuel's Customer Growth Keeps Our Buy Case Alive
Flutter's Q3 revenue increased 2%, but adjusted EBITDA fell 25% as US promotions and higher investment costs weighed on profitability.
Google's chip business is on a faster track than Nvidia's own AI boom
As Nvidia investigates its CEO, Google is rolling out more chips built to win Nvidia's customers on price.
Orchard’s First Fruit
Well, well, well - ask and ye shall receive. From a few weeks ago: I don’t see anything distinct for Orchard customers yet, so either they’re not live or not distinguished as easily as Garden Plot Eight days later, my wish was granted! Epic’s public FHIR endpoint directory added an organization called Enterprise Orchard Shared Services (Epic org ID 38769) managing an endpoint named “PA Health Center Technology Alliance,” along with 36 facilities under the same brand: The Alliance’s main office 18 Union Community Care sites 11 Delaware Valley Community Health sites Six Community Health and Dental Care sites Off to the races we go! As far as I can tell, no trade publication or Epic has covered this yet - the only public traces I see are a PACHC annual report plus a few patient FAQ pages. I’m not sure why - I think it deserves way more attention! We learn who’s actually buying (and it isn’t who Epic pitched at UGM) We get yet another entry in Epic’s playbook for reaching the low end of the market We get a census of who Epic is coming for next Grab a basket and let’s start picking. An Unexpected Harvest When Epic announced Orchard at UGM 2025, the pitch was a dedicated instance for practices of 80 to 180 providers while keeping the prewired third party applications that make Garden Plot appealing. But the first customer to surface is not that profile at all! Instead, we see something entirely different and arguably more valuable to Epic. The Alliance is a subsidiary of the Pennsylvania Association of Community Health Centers (PACHC). As I wasn’t totally familiar myself, let’s add some quick background for readers who operate outside the safety net: Federally qualified health centers (FQHCs) are community clinics funded under Section 330 of the Public Health Service Act t They serve patients regardless of ability to pay, which results in a payer mix heavy on Medicaid / the uninsured As you might expect, this often results in margins too thin to fund an enterprise EHR on their own (especially in the current very tough funding environment) Every state has a primary care association (PCA), funded in part by HRSA, that supports its FQHCs with advocacy and shared services PCAs have historically been trade associations, so this move is notable in that PACHC is morphing itself into something closer to a holding company. In October 2024, its board voted to form the Alliance to contract directly with Epic and run a statewide technology hub for health centers of any size. A second subsidiary, the Pennsylvania Community Care Collaborative (PC3), is a clinically integrated network of 28 health centers built for value-based contracting. CEO Shelley Riser runs both PACHC and the Alliance and calls the arrangement a “family of companies.” From the latest annual report: PACHC is the only Primary Care Association in the nation with a wholly owned subsidiary directly contracting with Epic. Why does this matter way more to Epic than a single 120-provider group ever could? One contract may only bring in three health centers and 35 sites on day one, but every other PACHC member sits in the pipeline. Moreover, the distributor is an organization those health centers already trust, funded to serve them and literally governed by a board of their own CEOs. And if that wasn’t enough, every state has one! Grafting onto the Safety Net
Five Years In, Mustang Mach-E Battery Data Shows What Real-World Electric Vehicle Durability Looks Like
More than five years after the first Mustang Mach-E reached customers, real-world data from the Class of 2021 offers a closer look at battery health across everyday driving, high-mileage use, and long-term ownership.
Discount grocery sets opening date for Henderson store
Aldi will celebrate the grand opening with a ribbon-cutting, and the first 200 customers will receive a gift bag filled with Aldi products and a gift card.
Why coffee, specialty drink trucks are suddenly all the rage in Wisconsin
Entrepreneurs are ditching walls for wheels as customers crave a unique experience that centers on human connection.
Utah business bankruptcies climbing fast, putting customers' money at risk
Business bankruptcy filings jumped nearly 27% in Utah, outpacing the national increase. For customers who pay upfront, a business closing can mean competing to get their money back.
The Best Idea for His Business Came From a Customer. And It Led to 300% Growth: 'We're Going All-In on This'
Fit:match founder Haniff Brown built tech to help shoppers find clothes that fit, until a soccer club asked him to try something new.
Taylor candy store warns businesses after customer allegedly uses fake $50 bill
A Taylor candy store owner is warning other businesses after someone allegedly used a counterfeit $50 bill to purchase candy.
Springfield longstanding business to close this November after nearly 80 years
After nearly eight decades serving the Springfield community, Glo Dry Cleaning Specialists is closing its doors for good on Nov. 16, leaving devoted customers and neighbors stunned by the sudden departure.
How the right payment system can help Canadian small businesses grow
The right payment system can give business owners the time and opportunity to focus on customers and strategy.
Butler Tech students are running a business that ships products around the world
Butler Tech students make cast iron chips, manage a global customer base and learn to run a business while helping fund their robotics program.
GTA 6 Pre-Load: Date and Disk Space Requirements Confirmed for PS5 and Xbox Series X/S
Plus: when "physical" customers can begin pre-loading.
Business Networks Harness Agentic AI to Bolster Collaboration and Operational Resilience Among Trading Partners
Implementing AI in business networks can streamline operations and enhance value with customers and partners. Read to learn more.
Las Vegas tattoo artist builds business by prioritizing art over price
The longtime Las Vegas tattoo artist says customer service, collaboration and a focus on artistic quality help his downtown shop compete with bargain-priced rivals.
Grocery/entertainment complex Seed to Table offers interactive hologram
Seed to Table is greeting customers with a seven-foot hologram and an immersive shopping experience.
Apple's First Touchscreen Mac is Now Arriving to Customers
It's Friday, November 6 in Australia and New Zealand, which means customers who preordered a PROLED touchscreen MacBook Pro, OLED iPad mini, M6 MacBook Pro, or M6 iMac are now starting to receive their devices.
After 69 years in business, memories and tears flow among friends at Twin Trees final night
The West Side bar and restaurant said rising costs and customer habits were to blame.
Ex-Meta security chief: Giving AI agents financial logins is 'insane'
The dynamic has created a dilemma for banks that are now grappling with a growing wave of customer-authorized bot activity, Alex Stamos said.
Las Vegas business helps customers reconnect with traditions through piñatas
Owner José Urrutia said he makes the piñatas from scratch at Dulces y Botanas
Albertsons 'locks' sale prices on some items for holiday season with business under pressure
As Boise-based Albertsons Companies works to navigate choppy waters in the grocery business, it has rolled out a unique holiday promotion it hopes will resonate with customers. The company’s stores across the country have rolled out a “Savings Lock” initiative, which offers sale prices on select items throughout stores that are guaranteed not to rise […]
Hundreds of homes, businesses without power in Richmond’s Northside
Hundreds of homes and businesses in Richmond’s Northside are without power Monday evening, with Dominion Energy saying it may take hours to restore customers’ electricity.
The Risks of Decentralizing Your Organization
In order to make faster decisions, be more agile, and keep the business closer to customers, companies like Unilever, Citigroup, and Phillips are shifting away from centralized corporate centers to a business unit model. Along the way, they run into three common challenges: 1) General managers aren’t ready for the job; 2) GMs are even less ready for AI; and 3) the shift triggers a talent exodus from the centralized functions that are still necessary for the enterprise. Companies that stop at the structural shift without rethinking talent, AI readiness, and the role of the center are trading one set of vulnerabilities for another.
She Took Over a Failing Business in 1908 and Tripled Its Revenue in Four Years
Rose Knox transformed her struggling Gelatin company into a powerhouse through discipline, customer-focused marketing, and innovation.
Alton Brown make impromptu stop at Sioux Falls cooking store
A surprise customer with plenty of foodie fans made for a memorable day this week at Plum's Cooking Co.
Welcome to B2A, or business-to-agent marketing
How to reach your newest customer—an AI agent.
Brooklyn apartment steakhouse gets grilled over pulley deliveries
A group of Brooklyn friends who turned their second-floor apartment into a makeshift steakhouse, delivering dinners to customers on the sidewalk using a homemade pulley system, have seen their unusual…
Why the collapse of a major bank in Paraguay has the president facing impeachment
Suspected financial fraud, public money at risk and millions of customers affected: Paraguay is in serious crisis following the sudden collapse of Ueno Bank. President Santiago Pena is facing impeachment.
Your Website May Be Sharing Health Data Even If You’re Not a Healthcare Company: 7 Steps to Take After Landmark Appeals Court Ruling
In what appears to be the first federal appellate decision addressing pixel tracking on a health-related website, the 5th Circuit Court of Appeals just revived a class action accusing an eyewear retailer of sharing its website visitors’ health information with a social media company. In its October 23 Rand v Eyesmart decision, the 5th Circuit held that everyday shopping and scheduling activity on a healthcare-adjacent website can possibly count as protected health information, even when customers never typed in a diagnosis or symptom. For businesses like optical chains, pharmacies, dental practices, wellness providers, and telehealth platforms, the decision means higher litigation risk tied to particular data flows and identification practices, rather than a categorical prohibition on website analytics or advertising tools. Here’s what happened, what the court decided, and seven steps to consider now.
ChatGPT is getting verified AI ‘Business Agents’
The business AI chats will be separate from your main ChatGPT conversation.
Entergy programs connect Louisiana residents and businesses to energy efficiency improvements, bill savings (NOLA.com)
Entergy is helping residential and business customers address rising energy costs through energy efficiency programs that recommend practical improvements and provide financial incentives to make…
Bilt bets on local businesses, hospitality and major sports franchises, expanding beyond residential rewards
Bilt is announcing the launch of two new platforms designed to help local businesses and event venues attract customers and build loyalty.
Entergy programs connect Louisiana residents and businesses to energy efficiency improvements, bill savings (NOLA.com)
Entergy is helping residential and business customers address rising energy costs through energy efficiency programs that recommend practical improvements and provide financial incentives to make…
Black business advocate GIFT wraps holiday markets to close visibility gap for entrepreneurs
The holiday shopping season offers many retail-focused entrepreneurs a gift of their own, said Kharissa Parker, describing opportunities for emerging Black business owners to meet customers in-person at events like Kansas City G.I.F.T.’s Small Business Saturday Black Business Market.
Subaru's Soaring Profits Prove That Avoiding Recalls Is Good Business: TDS
Subaru just reminded the entire auto industry why quality isn't just good for customers—it also saves you money in the long run.
Kirkwood, Brentwood Businesses Honored By National Chamber
Two area businesses have been recognized by the U.S. Chamber of Commerce for excellence in customer service and longevity.
Rewards platform Bilt announces 'next evolution' for American consumers, small businesses
Bilt's new Neighborhood OS aims to help small businesses attract customers while expanding personalized rewards and loyalty benefits for consumers nationwide.
Federal trade officials say a Vancouver-based credit card processor misleads customers into costly contracts
A proposed settlement between the Federal Trade Commission and Riverside Payments, including affiliate Cascade Equipment Leasing, would send $600k to potentially hundreds of Pacific Northwest companies.
Active ScreenConnect attacks breach MSPs, impact dozens of organizations
ConnectWise is investigating an active malware campaign targeting managed service providers (MSPs) that uses compromised ScreenConnect environments to deploy rogue remote-access clients to customer devices.
Claim your brand on ChatGPT—but who controls the customer?
As AI platforms become gatekeepers to shopping, brands face a new battle for consumer loyalty, recommendations and control.
Your Next Customer May Never Visit Google. Here's What Every Business Owner Needs to Do Now
OpenAI just launched a Business Hub for ChatGPT, changing how customers find you. Discover why AI visibility is the new SEO.
County Awards Berks LaunchBox $125K for Small Business Grants
Of the total grant awarded, $12,000 will be set aside for Penn State Berks student entrepreneurs participating in the college’s Flemming Creativity, Entrepreneurship, and Economic Development Center Customer Discovery Lab, which will be distributed to awardees in $1,000 increments.
Bilt bets on local businesses, hospitality and major sports franchises, expanding beyond residential rewards
Bilt is announcing the launch of two new platforms designed to help local businesses and event venues attract customers and build loyalty.
Entertainment, Expanded: Cinema Entertainment Centers Redefine an Exhibition Standard
Since the dawn of the exhibition industry, cinema owners have been looking for ways to bring customers through their doors. Now regarded as essential to the cinema experience, things like air conditioning and concessions were once hot new amenities to expand audiences and further establish cinemas as a focal point in communities and American culture. […]
Bessent confronts Lutnick over not labeling Nvidia customer a national security threat, sources say
Treasury Secretary Scott Bessent challenged Commerce Secretary Howard Lutnick over his department’s reluctance to label Nvidia customer Megaspeed a possible national security threat in a Situation Room confrontation last week that illustrates the tension inside the Trump administration over Chinese access to Nvidia’s advanced chips, two people familiar with the matter told CNN.
Fleet Street construction impacts small businesses in Fells Point
Construction on Fleet Street in Fells Point is taking a toll on business operations and customer traffic, small business owners say.
Nvidia board to investigate CEO over relationship with suspected Chinese spy
Nvidia CEO Jensen Huang said Sunday he had been unfaithful to his wife, and he apologized to the company and its customers.
Barrett Business Services Q3 Earnings Call Highlights
Barrett Business Services (NASDAQ:BBSI) reported higher third-quarter gross billings but lower earnings per share as new client additions were offset by workforce reductions among existing customers and smaller favorable workers’ compensation adjustments. The company lowered its full-year outlook f
FMS Trainer Expands Into Business Aviation
Heading365 has signed Aviation Academy Austria as launch customer for Challenger 350/3500 FMS trainer at EATS.
Strong Spine Chiropractic Opens Business In New Location
The Strong Spine Chiropractic has moved from its former Harrison Street location to a new office at 7 Rugby Place. The move allows the husband and wife owned business to expand both customer and building wise as their business continues to grow. Strong Spine Chiropractic is owned by Kevin Strong and Rosalie Betts. The pair […]
Serve Robotics launches new business to become the AWS for robots
Serve Robotics announced alonsgside its third-quarter earnings that it will launch a new business line called Physical AI Services to offer customers its connectivity and data tools.
Charlotte’s Truist has added 500 bankers and plans more hires in growth mode
The Charlotte bank aims to boost its customer relationships by hiring key roles across its businesses, officials said at BancAnalysts conference.
Insurer suffers multiple cyber breaches, exposing 1 million records
Separate data breaches have hit multiple subsidiaries and insurance services of Japan-based MS&AD Insurance Group Holdings Inc., compromising roughly 1 million customer and corporate records…
Spectrum Is Offering Free Internet Upgrades So People Can Download GTA 6 Faster
Spectrum customers can get a free internet upgrade this month to download GTA 6 faster.
Expensify and Visa in Referral Agreement
Partnership is designed to give Visa clients another path to support business customers
Job cuts, lost customers and a £22bn debt pile: what has gone wrong at Virgin Media O2?
The company has lost 182,000 broadband and 644,000 mobile customers in two years and is operating in an increasingly competitive market competition
Joshua Cunha Promoted to Branch & Business Development Manager at The Merrimack in Henniker
Merrimack County Savings Bank (The Merrimack) is pleased to announce the promotion of Joshua Cunha to Branch & Business Development Manager. In this role, Cunha will oversee daily operations at The Merrimack’s Henniker branch, located at 262 Maple Street, with a focus on building customer relationships and expanding the bank’s presence in the community. “Joshua’s promotion is […]
New Fireworks Hack Threatens $1 Billion Business
Fireworks, a startup that helps developers run and train open-source models, in the last week has told some of its large customers including Harvey of a recent, more serious hack to its systems, according to two people with knowledge of the breach. The hack exposed data fromsome Fireworks ...
Space and Time Introduces Enterprise Data Privacy Platform
LONDON, Nov. 10, 2026 — Space and Time has introduced Space and Time Enterprise, a new data privacy platform that unlocks verifiable intelligence for AI, finance and business. Space and Time Enterprise launches with a number of flagship customers and partners on board. Launch partners include Maple Finance, Indomobil, Trenez and The Data Foundation. Enterprises […]
United Airlines blocks AI agents from booking flights ahead of holidays
United Airlines is moving to block third-party artificial intelligence agents from booking flights and accessing customer accounts ahead of the holiday travel season.
Apple CEO Ternus Says iPhone Duo Shortages Have No End Date in Sight
Apple is unable to meet demand for the iPhone Duo and there's no timeline for when the company will catch up, CEO John Ternus told Reuters following today's earnings report. Duo is constrained as of today. The ramp is going well, and we're working hard to get it to as many customers as quickly as possible, but at this point, we're not able to predict when supply and demand will be in balance.
AI Lost Big in the Midterms. What Does That Mean for Your Business?
The message of the “AI midterms” is that technology policy has become an electoral issue, not just a regulatory one. In the U.S., the longstanding embrace of “permissionless innovation” may be fading. If that’s the case, technology companies and their customers face a rapidly changing political environment. What should business leaders do? Many will continue to follow individual bills, lawsuits, elections, and agency proceedings as separate events. This is an essential element of any business’s strategy. But standing alone, it misses the larger picture of how these activities affect each other. Leaders should put together a team to follow six battleground issues: liability for tech-related harms, privacy and data access, competition, infrastructure, public subsidies and other government resources, and preemption and overlapping authority.
Sarasota Police survey downtown business owners on parking
Business owners say parking problems have cost them money and customers.
After Cancelling Zelda Switch 2 Pre-Orders, Walmart Is Now Supposedly Sending Out $519 Gift Cards
Some customers also claim they've been able to "reorder" the system